Customer Experience Specialist
22 hours ago
We are seeking an experienced Senior Receptionist / Showroom Host to join our team at Porsche Centre Hatfield. As a Senior Receptionist/Showroom Host, you will be responsible for providing exceptional customer experiences, acting as a brand ambassador, and ensuring all customers receive excellent service. You will also supervise the hosting/reception team and complete general administration duties.
In exchange for your hard work and dedication, you will receive a competitive salary up to £32,000 dependant on experience plus 10% bonus, along with an impressive range of benefits including 33 days holiday per year, private medical insurance, and preferential rates on various products and services. Our centre is located near Hatfield Business Park, boasting a newly refurbished staff area with amenities such as a pool table, darts, and a TV. With its prime location, free car parking onsite, and proximity to The Galleria shopping centre and Hatfield Retail Park, this role presents an attractive opportunity for those seeking a challenging and rewarding career in customer service.
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Customer Experience Specialist
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Porsche Retail Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Porsche Centre Hatfield.Job SummaryThis role is critical to delivering an exceptional customer experience, ensuring all customers are provided with outstanding service. As a brand ambassador, you will represent Porsche Retail Group and the Porsche brand,...
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Customer Journey Experience Specialist
3 weeks ago
Hatfield, Hertfordshire, United Kingdom Affinity Water Full timeAbout the RoleWe are seeking an experienced Customer Journey Experience Specialist to join our team at Affinity Water.As a key member of our Customer Experience Delivery Team, you will be responsible for creating workbooks to guide digital journey enhancements, implementing personalized content and messaging, and collaborating with marketing for a consistent...
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Customer Experience Specialist
1 month ago
Hatfield, Hertfordshire, United Kingdom Affinity Water Full timeThis is a rewarding opportunity to make a positive impact on customer experience at Affinity Water. As a key member of the Complaints & Resolution Team, you will play a vital role in delivering exceptional service and turning complaints into opportunities for growth.Key Responsibilities:You will work closely with contact centre teams, operations, and other...
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Digital Customer Experience Lead
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Arne Clo Ltd Full timeJob Description:We are seeking a skilled Customer Retention Specialist to join our team at Arne Clo Ltd. This role is responsible for developing and implementing CRM strategies that enhance customer retention, satisfaction, and lifetime value on a global scale.Key Responsibilities:Develop a robust CRM strategy across ARNE UK and International, ensuring each...
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Customer Experience Manager
1 week ago
Hatfield, Hertfordshire, United Kingdom Claire's Inc. Full timeClaire's Inc. is seeking a Customer Experience Manager to join our team as a Retail Sales Team Lead. In this role, you will be responsible for delivering exceptional customer experiences, driving sales growth, and ensuring the store operates efficiently.The ideal candidate will have a minimum of 1 year experience in retail sales, with a strong background in...
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Customer Experience Manager
3 weeks ago
Hatfield, Hertfordshire, United Kingdom eRecruitSmart Full timeJob DescriptionWe are seeking an experienced Senior Receptionist/Showroom Host to join our team at Porsche Centre Hatfield. This critical role plays a vital part in the customer journey, ensuring all customers receive an outstanding experience. As a brand ambassador, you will represent Porsche Retail Group and the Porsche brand at all times.You will be...
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Customer Experience Specialist
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Get Golfing CIO Full timeWe're seeking a highly skilled and enthusiastic individual to join our team as a Food and Beverage Assistant at Get Golfing CIO. This is a fantastic opportunity to work in a fast-paced environment, delivering exceptional customer experiences and contributing to the success of our business.Your key responsibilities will include providing information and...
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Customer Experience Coordinator
3 weeks ago
Hatfield, Hertfordshire, United Kingdom eRecruitSmart Full timeWe are seeking a highly skilled Senior Receptionist / Showroom Host to join our team at Porsche Centre Hatfield. As a key member of the team, you will play a vital role in ensuring every customer interaction is memorable and exceeds their expectations.Your primary responsibility will be to provide exceptional customer service, responding to inquiries, and...
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Customer Experience Lead
1 month ago
Hatfield, Hertfordshire, United Kingdom Michael Page (UK) Full timeAs a Senior CRM Officer, you will play a key role in driving business growth through effective CRM strategies and system implementation. If you have a passion for customer relationship management and a track record of delivering results, we want to hear from you!About Our ClientA well-established university with a strong reputation for academic excellence...
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High-End Customer Experience Specialist
5 days ago
Hatfield, Hertfordshire, United Kingdom H.R. Owen Full timeSalary: £45,000 - £60,000 per annum based on experience.The role requires confidence and proficiency in using Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. You will be responsible for managing customer relationships, identifying sales opportunities, and collaborating with colleagues to achieve commercial success. If you...
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Digital Customer Experience Manager
2 days ago
Hatfield, Hertfordshire, United Kingdom Affinity Water Full timeAt Affinity Water, we're more than just the UK's largest water-only supplier. We're a mission-driven organisation committed to providing sustainable, high-quality water to our customers.We're seeking an innovative and technically skilled Digital Customer Journey Manager to join our Customer Experience Delivery Team. As the ideal candidate, you will:Map and...
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Customer Engagement Solutions Specialist
1 week ago
Hatfield, Hertfordshire, United Kingdom Affinity Water Full timeAffinity Water's mission is to safeguard the environment and transform customer engagement through digital innovation. We're seeking a skilled Customer Engagement Solutions Specialist to drive our digital communications strategy forward.The Job DescriptionAs a Customer Engagement Solutions Specialist, you'll be responsible for designing and executing...
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Customer Service and Claims Specialist
3 weeks ago
Hatfield, Hertfordshire, United Kingdom Vetsure Pet Insurance Full timeJob Title: Customer Service and Claims SpecialistAbout Us: Vetsure Pet Insurance is a leading provider of pet insurance solutions, dedicated to delivering exceptional service and support to our customers.Job Summary: We are seeking an experienced Customer Service and Claims Specialist to join our team. In this role, you will be responsible for providing...
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Customer Experience Lead
3 weeks ago
Hatfield, Hertfordshire, United Kingdom Affinity Water Full timeAbout the Opportunity">We are seeking a highly skilled Customer Experience Lead - Water Sector to lead our website project and drive customer-centricity across our digital channels.">Your Key Responsibilities">Develop and implement a customer experience strategy to improve engagement and satisfaction across our digital channels.Collaborate with internal...
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Hatfield, Hertfordshire, United Kingdom Porsche Retail Full timeCustomer Experience Ambassador for Porsche RetailPorsche Retail Group invites applications for a talented Senior Receptionist / Showroom Host to join their team at Porsche Centre Hatfield.This key position plays a vital role in shaping the customer experience, from initial contact to departure.As a proud ambassador of Porsche Retail Group and the Porsche...
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Front of House Experience Specialist
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Ocado group Full timeJob DescriptionThe Front of House Experience Specialist will be the first point of contact for all visitors, ensuring a warm and welcoming experience. Key responsibilities include managing security passes, communicating with internal teams, and resolving issues in a timely manner.
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Customer Service Specialist
3 weeks ago
Hatfield, Hertfordshire, United Kingdom BT Group Full timeJob DescriptionThis is a critical role within BT Group, delivering exceptional customer service with a focus on 100% customer centricity. The successful candidate will work onsite three days a week in Hatfield and two days from home.Key Responsibilities include:Deliver highly professional customer service interactionsCreate and maintain comprehensive...
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Customer Retention Specialist
4 weeks ago
Hatfield, Hertfordshire, United Kingdom Arne Clo Ltd Full timeAs a Global CRM Strategist, you will play a key role in developing and implementing CRM strategies that enhance customer retention, satisfaction, and lifetime value on a global scale. Working closely with our Data Insight team, you will understand the ARNE customer, identifying key trends and insights to inform future strategies. You will also liaise with...
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Customer Service Representative
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Affinity Water Full timeAbout the RoleWe are seeking a highly motivated and experienced IT Support Specialist to join our team as a Service Desk Agent. This is an exciting opportunity for someone who is passionate about providing exceptional customer service and technical support.Key ResponsibilitiesProviding timely and effective resolution to customer inquiries and incidents via...
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Customer Care Specialist
19 hours ago
Hatfield, Hertfordshire, United Kingdom Steven Eagell Limited Full timeKey ResponsibilitiesAs an Apprentice Service Advisor, you will be responsible for:Providing exceptional customer service, responding to customer queries, and resolving issues promptlyWorking collaboratively with the service team to ensure seamless customer interactionsAttending regular training sessions to develop your skills and knowledge in areas such as...