Client Support, Coutts Crown Dependencies

6 months ago


Douglas, United Kingdom RBS International Full time

**Customer Service & Operations**, **Customer**:
**Client Support, Coutts Crown Dependencies**:
Douglas-IOM, Isle of Man

Permanent

Full Time

R-00227946

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the Isle of Man and as such all normal working days must be carried out in the Isle of Man.

**Job description**:
Join us as a Client Support in Coutts Crown Dependencies
- We’re looking for a highly motivated and personable Client Support to join our team
- You’ll be supporting our private bankers to provide an outstanding level of service for our clients
- This is an opportunity to work closely with experienced private bankers, allowing you to develop your knowledge and your career with us

**What you'll do**:
You’ll be providing vital support to private bankers, assisting them in meeting the needs of their clients. As a key point of contact for our clients, you’ll be strengthening relationships with them and helping to provide a seamless experience.

Day-to-day, you’ll be preparing briefs for client appointments, identifying any suitable product needs, supporting with diary management and arranging reviews and engaging with specialists, when appropriate.

You’ll also be:

- Making sure that all reports, documentation and systems recording is accurate, compliant and provides the best advice for clients, while adhering to internal processes and procedures
- Preparing and maintaining client files, making sure that all compliance paperwork is present
- Preparing client communications, including letters and care calls
- Maintaining a good understanding of internal banking, lending and investment products

**The skills you'll need**:
You’ll have a background in a banking or financial services environment, with experience of providing excellent and timely service to clients. We’re also looking for someone with a desire to develop their knowledge and skill set by undertaking qualifications with the bank.

Additionally, you’ll need:

- Excellent communication and client relationship skills
- Technical knowledge of investment, credit and financial planning products
- The ability to work within a sales and service culture
- Good numeracy and Microsoft Office skills



  • Douglas, United Kingdom RBS International Full time

    **Specialist Advice**, **Customer**: **Market Lead, Coutts Crown Dependencies**: Douglas-IOM, Isle of Man Permanent Full Time R-00227938 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the Isle of Man and as such all...


  • Douglas, United Kingdom RBS International Full time

    **Consultant Banker & Relationship Management**, **Customer**: **Private Banker, Coutts Crown Dependencies**: Douglas-IOM, Isle of Man Permanent Full Time R-00227941 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the...


  • Douglas, United Kingdom RBS International Full time

    **Customer Service & Operations**, **Customer**: **Client Support, Coutts Crown Dependencies**: Douglas-IOM, Isle of Man Permanent Full Time R-00227947 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the Isle of Man and...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role** Join our Crown and Elections Team as the Policy and Administration Executive Officer where you will develop electoral policies and processes, research and identify changes in best practice and work with senior colleagues, political members and legal advisors to ensure electoral legislation is up to date and democratically...


  • Douglas, United Kingdom Barclays Full time

    **Service Team Leader** **Isle of Man** As a Barclays Service Team Leader, you will be accountable for the operational leadership and day to day running of a team of Account Executives, Business Partners and/or Relationship Support Executives. Get an exciting opportunity to be driving both individual and team performance ensuring delivery on key performance...


  • Douglas, United Kingdom Manx Care Full time

    About the role and our team We're seeking a dynamic Consultant in Public Health to join our team. Be the first permanent appointment to this vital role, in which you will offer expert advice and leadership to safeguard the population health of the Isle of Man. Your passion to make a difference, within an evidence-based and ethical approach, will be...


  • Douglas, United Kingdom Barclays Full time

    **Customer Service Advisor - Complaints** **Douglas, Isle of Man** As a Barclays Customer Service Advisor - Complaints, you will be working within the Private Bank Complaints Team accountable for providing exemplary Complaint Handling and Client Service to Private Bank, Crown Dependencies, and International Banking clients. externally. For this role, you...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role** The Isle of Man is a self-governing Crown dependency with a proud heritage and huge ambitions for the future. Those living in the Island benefit from an unbeatable quality of life and great lifestyle opportunities. The Island is one of the safest places to live in Europe and is the only Island Nation in the World to be awarded UNESCO...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role and our team** We're seeking a dynamic Consultant in Public Health to join our team. Be the first permanent appointment to this vital role, in which you will offer expert advice and leadership to safeguard the population health of the Isle of Man. Your passion to make a difference, within an evidence-based and ethical approach, will be...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role** We're looking for a Higher Executive Officer - Operations to join the Passports, Immigration and Nationality (PIN) services where you will manage and motivate a team of Officers to deliver effective and efficient PIN services. You will need to be a proactive self-starter, organised and an effective communicator to be successful in this...

  • Client Support Advisor

    5 months ago


    Castle Douglas, United Kingdom SuperControl Ltd Full time

    **Client Support Advisor** **Job Summary** We are looking for a proactive and customer-focused Client Support Advisor to join our team. To be the right fit, you’ll be passionate about customer service, motivated to learn and eager to contribute to the team. In this role, you will work with and support our clients to help them make the most of...

  • Client Support Advisor

    5 months ago


    Castle Douglas, United Kingdom SuperControl Ltd Full time

    **Client Support Advisor** **Job Summary** We are looking for a proactive and customer-focused Client Support Advisor to join our team. To be the right fit, you’ll be passionate about customer service, motivated to learn and eager to contribute to the team. In this role, you will work with and support our clients to help them make the most of...


  • Douglas, United Kingdom Zurich Insurance Full time

    **Location: Douglas, Isle of Man** Are you driven by a sense of restless determination, ready to tackle challenges head-on? Do you possess the remarkable ability to turn obstacles into innovative solutions? Most importantly, does the idea of collaborating in a fast-paced, dynamic environment while delivering tangible results excite you? If your response...


  • Douglas, United Kingdom RBS International Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the Isle of Man and as such all normal working days must be carried out in the Isle of Man. Join us as a Mortgage Support Officer - Take on a new role in an exciting and...


  • Douglas, United Kingdom RBS International Full time

    Specialist Advice, Customer Mortgage Support Officer - Douglas-IOM, Isle of Man- Permanent- Full Time#R-00235433 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. - This role is based in the Isle of Man and as such all normal working days must be...


  • Douglas, United Kingdom Zurich Insurance Full time

    **Location: Isle of Man** **“What’s it all about?”** This is an excellent opportunity for a technically minded individual to gain exposure to our Corporate Pensions business working within the Zurich International Corporate servicing team. Responsibilities include administration of Corporate Plans and their Employee policies, primarily processing...


  • Douglas, United Kingdom Zurich Insurance Full time

    **Location: Isle of Man** Are you ready to make a meaningful impact? We are looking for talented individuals to join our team and help us achieve excellence in customer service and satisfaction. If you are passionate, driven, and eager to make a difference, we want to hear from you! **What You’ll Bring**: - Exceptional communication skills with the...


  • Douglas, United Kingdom Aon Corporation Full time

    Posting Description: **Client Service Director - Captive Insurance** Are you an upbeat, inquisitive and motivated individual with account leadership abilities? Are you looking for the opportunity to lead your own client engagements, develop relationships and be responsible for service delivery? If you are, then Aon Insurance Managers in the Isle of Man...


  • Douglas, United Kingdom Zurich Insurance Full time

    **Location: Douglas, Isle of Man** **Looking for your next move?** Have you got the power to transform problems into first class solutions? Most importantly, do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes, then Customer Services may be a great career path for...


  • Douglas, United Kingdom Zurich Insurance Full time

    **Location: Douglas, Isle of Man** Are you restless, revved up and ready to get things done? Have you got the power to transform problems into first class solutions? Most importantly, do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes, then Customer Services may be a great...