Client Service Director

4 months ago


Douglas, United Kingdom Aon Corporation Full time

Posting Description:
**Client Service Director - Captive Insurance**

Are you an upbeat, inquisitive and motivated individual with account leadership abilities?

Are you looking for the opportunity to lead your own client engagements, develop relationships and be responsible for service delivery?

If you are, then Aon Insurance Managers in the Isle of Man has an exciting and challenging work role that offers a healthy combination of collaboration, autonomy and flexible working

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**

As a Client Service Director you will:

- Lead the Aon relationship for a portfolio of captive insurance clients and assume responsibility for client service delivery and excellence;
- Identify client service requirements and manage the client service team to ensure service meets agreed standards;
- Deal with insurance renewals and underwrite new insurance covers as required;
- Ensure that your clients’ priorities, objectives and any other requirements have been met;
- Ensure best practice and innovation is shared across your clients;
- Support the development and implementation of Aon’s own strategic objectives;
- Actively seek out existing and new growth opportunities;
- Develop a detailed understanding of the Captive insurance industry; and
- Instil a culture of teamwork, effective communications, and professionalism.

**How this opportunity is different**

This is an outstanding opportunity to join one of the World’s largest Professional Services firms and work with clients and colleagues from a diverse range of industries and geographies.

In the Isle of Man, Aon is the market leader in captive insurance company management, employing 23 staff.

**Skills and experience that will lead to success**
- Be a client focused professional with excellent communication and client leadership skills;
- Be from either the insurance, actuarial, accounting or compliance sectors;
- Be professionally qualified;
- Have proven experience of proactively leading client engagements and associated projects; and
- Possess a keen eye for detail and accuracy.

**How we support our colleagues**

We recognise that the right individual for this opportunity might not currently be based in the Isle of Man and so we will provide a generous contribution towards relocation expenses.

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
- #insurance
- #captiveinsurance



  • Douglas, United Kingdom IQ-EQ Full time

    **Company Description** IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide. - Provide close team and client management support to ensure an excellent quality of service, consistency...


  • Douglas, United Kingdom Barclays Full time

    **Relationship Director or Banker - Private Clients and Family Office** **Isle of Man** As a Barclays Relationship Director or Banker - Private Clients and Family Office, you will grow and develop relationships with multinational Family Office and local islands based private clients, typically generating sustained revenue by becoming a “trusted...


  • Douglas, United Kingdom Zurich Insurance Full time

    **Location: Douglas, Isle of Man** Are you driven by a sense of restless determination, ready to tackle challenges head-on? Do you possess the remarkable ability to turn obstacles into innovative solutions? Most importantly, does the idea of collaborating in a fast-paced, dynamic environment while delivering tangible results excite you? If your response...

  • Medical Director

    1 month ago


    Douglas, United Kingdom Hyperbaric Oxygen Therapy Isle of Man (HBOT IOM) Full time

    Job Title: Medical DirectorWe are seeking a highly skilled and experienced Medical Director to join our team at Hyperbaric Oxygen Therapy Isle of Man (HBOT IOM). The successful candidate will be responsible for leading our clinical team and ensuring the delivery of high-quality patient care.Key Responsibilities:Provide clinical leadership and direction to...

  • Medical Director

    1 month ago


    Douglas, United Kingdom Hyperbaric Oxygen Therapy Isle of Man (HBOT IOM) Full time

    Job Title: Medical DirectorWe are seeking a highly skilled and experienced Medical Director to join our team at Hyperbaric Oxygen Therapy Isle of Man (HBOT IOM). The successful candidate will be responsible for leading our clinical team and ensuring the delivery of high-quality patient care.Key Responsibilities:Provide clinical leadership and direction to...


  • Douglas, United Kingdom Ability Plus Full time

    Are you a high performing, customer services expert looking for your next role? One of our global clients’ based in the Central Douglas is looking for a Senior Associate to join their team of Customer Services. You will provide support to the team, reviewing work is completed within expected timescale, identifying issues and providing solutions. You will...


  • Douglas, United Kingdom Zurich Insurance Full time

    **Location: Isle of Man** **“What’s it all about?”** This is an excellent opportunity for a technically minded individual to gain exposure to our Corporate Pensions business working within the Zurich International Corporate servicing team. Responsibilities include administration of Corporate Plans and their Employee policies, primarily processing...


  • Douglas, United Kingdom Zurich Insurance Full time

    **Location: Douglas, Isle of Man** **Looking for your next move?** Have you got the power to transform problems into first class solutions? Most importantly, do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes, then Customer Services may be a great career path for...


  • Douglas, United Kingdom Zurich Insurance Full time

    **Location: Douglas, Isle of Man** Are you restless, revved up and ready to get things done? Have you got the power to transform problems into first class solutions? Most importantly, do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes, then Customer Services may be a great...


  • Douglas, United Kingdom Zurich Insurance Full time

    **Location: Isle of Man** Are you ready to make a meaningful impact? We are looking for talented individuals to join our team and help us achieve excellence in customer service and satisfaction. If you are passionate, driven, and eager to make a difference, we want to hear from you! **What You’ll Bring**: - Exceptional communication skills with the...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role** An exciting opportunity has arisen for an experienced leader to join the Public Health Directorate as the Head of Corporate Services. The primary purpose of this role is to lead the corporate functions of Public Health which include; Policy and Legislation, Information Governance, Project Management, Marketing, HR and Finance. This will...


  • Douglas, United Kingdom Ability Plus Full time

    **About the Isle of Man** The Isle of Man is a leading international business centre renowned for its innovation, professionalism, and long-standing policy of positive engagement with international initiatives and standards. The Isle of Man has its own democratically elected Parliament and judicial system. In addition, the Isle of Man has a stable and...


  • Douglas, United Kingdom Ability Plus Full time

    **About the Isle of Man** The Isle of Man is a leading international business centre renowned for its innovation, professionalism, and long-standing policy of positive engagement with international initiatives and standards. The Isle of Man has its own democratically elected Parliament and judicial system. In addition, the Isle of Man has a stable and...

  • Client Advisor

    5 months ago


    Douglas, United Kingdom Ability Plus Full time

    Do you want a rewarding career where you will have the opportunity to help people at an important point in their lives and enjoying the satisfaction of your work being truly valued? Then come and work for our client’s company as a Mortgage Advisor! If you have previous customer services experience ideally within the finance sector, then we want to hear...


  • Douglas, United Kingdom RBS International Full time

    **Customer Service & Operations**, **Customer**: **Client Support, Coutts Crown Dependencies**: Douglas-IOM, Isle of Man Permanent Full Time R-00227946 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the Isle of Man and...


  • Douglas, United Kingdom RBS International Full time

    **Customer Service & Operations**, **Customer**: **Client Support, Coutts Crown Dependencies**: Douglas-IOM, Isle of Man Permanent Full Time R-00227947 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the Isle of Man and...

  • Client Compliance

    4 months ago


    Douglas, United Kingdom LRI Invest Full time

    Description Apex Group are looking for a Client Compliance & AML Officer (Cayman Islands) who will be responsible for ensuring that the assigned portfolio of client entities has comprehensive and effective systems and controls in place to maintain compliance with relevant legal and regulatory requirements, to advise on such systems and controls and to...

  • Executive Director

    5 months ago


    Douglas, United Kingdom Isle of Man Government Full time

    **About the role** We are searching for an enthusiastic, credible and driven leader to join the Isle of Man Treasury. This is a unique and challenging role that provides an opportunity to take a lead role in bringing all finance officers within the IOM Government together to improve the resilience and quality of service, playing a key part in the...


  • Douglas, United Kingdom Zurich Insurance Full time

    **Location: Douglas, Isle of Man** **Do you have a passion for customer service and looking for a new challenge?** Do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes, then a Customer Services Administrator position may be a great career path for you. Don’t just take our...


  • Douglas, United Kingdom Zurich Insurance Full time

    **Location: Isle of Man** **Do you have a passion for customer service and looking for a new challenge?** Do you love working with people, thrive in a fast paced, collaborative environment and are driven by results? If the answer is yes, then a Customer Services Administrator position may be a great career path for you. Don’t just take our word for it -...