Helpdesk / Contract Support

2 weeks ago


London, United Kingdom Battersea Academy for Skills & Employment Full time

**HELPDESK / CONTRACT SUPPORT**

**CBRE Global Workplace Solutions** is a leading global provider of integrated facilities and corporate real estate management.

We are recruiting a Helpdesk / Contract Support to join the team located in our Battersea Power Station Development Contract.

Your main duties will include:

- Management of the Reactive and Planned work tasks via the Helpdesk System
- Allocation of tasks to engineers, driving efficiencies in how the tasks are issued and closed and the ensuring the level of information contained in each task is informative, useful and well-structured in accordance with contracted objectives.
- Proactive updates of the system in line with SLAs & KPIs and liaison with CBRE Engineering Team and Specialist Supply Chain Partners
- To provide a comprehensive and flexible contract administration service to the contract team and maintain concise records of all CBRE transactions, finance and contract reporting requirements.
- Raising purchase orders and ensuring that purchase orders are updated when changes required.
- Production of valuations and presentation of results
- Contract renewal documentation
- Production of short range plan information
- Collating timesheets from engineers, chasing and checking quality of data
- Contract set-up (PPM / System support) - Application billing preparation - Contract escalation process

**Skills and qualifications**
- A demonstrable understanding of the Helpdesk and finance (e-logs desirable).
- An understanding of maintenance and reactive works planning.
- Strong analytical and decision-making skills.
- Experience of Customer facing roles (residential properties experience desirable).
- Ability to create and maintain positive relationships with all key stakeholders.
- Effective time management of numeracy, report collation and distribution, data analysis.
- Proficient in Microsoft Excel, Word and PowerPoint.
- Strong organisation and communication ability.

**CBRE is the global leader in real estate services** and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

9mLzCvdTwn



  • London, United Kingdom Fawkes & Reece Full time

    **Location**: City of London **Salary**: £28K- £32K per Year **Contract**: Permanent **Type**: Full Time **Reference**: HF-HD_1688055262 **Posted**: June 29, 2023 Helpdesk Administrator Based in Central London £28-32k **The main purposes of the Helpdesk / Contract Support role are**: - Management of the Reactive and Planned work tasks via the Helpdesk...


  • London, United Kingdom HelpDesk Heroes Full time

    **Level 3 Information Communications Technician**: **Company: HelpDesk Heroes** **Full Address: 1 Long Lane, London, SE1 4PG.** **Weekly Hours Worked: Monday to Friday 9:00am 5:00pm.** **Salary: £16,000 - £23,000 dependent on experience.** **About the company**: HelpDesk Heroes are a team of experienced technical specialists delivering professional,...


  • London, United Kingdom Apleona Full time

    **Helpdesk / Contract Support Administrator - Facilities Management** **Location - London, **EC2N 4AH** **Hours - Monday to Friday, 8am to 5pm** **Working from our head office based at Bishopsgate, City of London.** The purpose of this role is to provide helpdesk administration and contract support to our South Division, engineers, contract managers and...

  • Helpdesk

    2 days ago


    London, United Kingdom Resourcing Group Full time

    Hi, Greeting of the day, Hope you are doing great ! This is Shahina from RG Resourcing Group, if you are interested in below job profile kindly send your updated resume and let me know your best time to contact you. **Title -** Helpdesk/ Administrator **Start Date -** Immediate **Hours -** 08:00 AM to 05:00 PM **Location-** London **Payrate**:...


  • London, United Kingdom Apleona Full time

    **Helpdesk / Contract Support Administrator - Facilities Management** **Location - London, **EC2N 4AH** **Hours - Monday to Friday, 8am to 5pm** **Working from our head office based at Bishopsgate, City of London.** The purpose of this role is to provide helpdesk administration and contract support to our South Division, engineers, contract managers and...


  • London, United Kingdom Pareto FM Full time

    Contract Helpdesk Manager Location : Site based – with flexibility Salary: £35k DOE Hours: 40 hours a week Role Type : Permanent Pareto are currently looking for an Contract Helpdesk Manager to join us on a full time basis. Responsibilities to include but not limited to: Implementing and managing the eLogs CAFM system across a high profile...

  • Helpdesk

    Found in: beBee S GB - 3 weeks ago


    London, United Kingdom Local UK Full time

    Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48...

  • Helpdesk Support

    2 days ago


    London, United Kingdom Morgan Philips Executive Full time

    Service Desk / Helpdesk Analyst - 1st Line Support London £25,000 + bonus + banking benefits **Skills Required**: - Relevant 1st line / Helpdesk support experience - Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 7 / 10) - Experience using and troubleshooting Microsoft Office (MS Word, Excel...

  • Helpdesk Administrator

    Found in: Talent UK C2 - 1 week ago


    London, United Kingdom CBW Staffing Solutions Full time

    Helpdesk Administrator - NW10 London - £16.00 per hour - Temp to perm Are you an experienced Helpdesk Administrator looking to join a fantastic team?Would you like career progression opportunities and be recognised for your work? If so, read on...Exciting opportunity to work for an established FM service provider situated in NW10 London. The successful...


  • London, United Kingdom 1st Step Solutions Ltd Full time

    Location: London - Sector: Business Support - Job type: Contract - Salary: Negotiable - Contact: SE Recruitment Team - Job ref: 241342_1676453874 - Published: 15 days ago - Expiry date: 2023-03-17 - Startdate: ASAP **Helpdesk Administrator** **5 month Contract** **City of London** 1st Step Solutions are working on behalf of leading UK wide Contractor who...


  • London, United Kingdom 1st Step Solutions Ltd Full time

    Location: London, England - Sector: Business Support - Job type: Contract - Salary: Negotiable - Contact: Jess Chattaway - Job ref: 241342_1673256401 - Published: 37 minutes ago - Expiry date: 2023-02-08 - Startdate: 16/01/2023 - Helpdesk Administrator - Ongoing Contract (Possible temp - Perm) - City of London - 1st Step Solutions are working on behalf of...

  • Helpdesk Operator

    6 days ago


    London, United Kingdom MMP Consultancy Full time

    MMP Consultancy are working with a fantastic organisation based in Tooting to recruit a Helpdesk Coordinator on a temporary contract. The Facilities Helpdesk Coordinator will be responsible for the administrator of the Helpdesk System and reports directly to the Helpdesk Manager. The post holder will possess excellent communication skills as they must be...


  • London, United Kingdom Fawkes and Reece Full time

    Admin / Helpdesk Assistant Temp to Perm £24-25k Based in London SW5 Starting ASAP!! Primary Responsibilities and Role: - Primary Contact for Helpdesk function - Incorporating all received calls into CAFM system - Daily Reactive Handoff of Data to Client from CAFM System - Weekly reporting mechanism from CAFM System - Weekly reporting and Audit of...


  • London, United Kingdom The Ivy Collection - Support Office Full time

    **Maintenance Helpdesk Administrator** **Purpose of Role** The Maintenance Helpdesk Administrator plays a crucial role in coordinating and managing maintenance requests and activities within the company. They are responsible for handling incoming maintenance requests, scheduling repairs and inspections, and ensuring timely resolution of issues. The...


  • London, United Kingdom Atalian Servest Full time

    **Reference: TS-HDA-LON-2408/RP** **Job Title: Helpdesk Administrator** **Working Hours: Monday, Tuesday, Wednesday, Thursday, Friday - rotate between shifts of 08:00 - 16:30, 08:30 - 17:00 - 37.5hr per week** **Location: Central London** **Would you be interested to join a leading **facilities management **company with a reputation for...


  • London, United Kingdom PSR Solutions Full time

    FM Helpdesk and Performance Manager. £38,000 - £42,000 + benefits. Temporary to Permanent London We have a fantastic opportunity for an experienced Facilities Management individual to lead and develop the Helpdesk funtion within this established contract. Working for this exceptional Facilities Management service provider you will have direct...

  • Helpdesk Manager

    Found in: Talent UK C2 - 1 week ago


    London, United Kingdom paretofm Full time

    Contract HelpdeskManagerLocation:Site based with flexibilitySalary: 35kDOEHours: 40 hoursa weekRole Type:PermanentPareto are currently looking for anContract Helpdesk Manager to join us on a full timebasis.Responsibilities to includebut not limitedto:Implementing andmanaging the eLogs CAFM system across a high profile IntegratedFacilities Management...

  • Helpdesk Engineer

    7 days ago


    London, United Kingdom People First Full time

    **YourNewJobTitle: Helpdesk Engineer (IT Support)** #21793 **YourNewSalary**: max £32,000 per annum + travel expense **Location**: London **Who You'll Be Working for**:International IT Company **What You'll be Doing Each Day**: - Hands on Desktop Support Skill. Network and PC implementation and optimisation. - Understand and detailed planning and...


  • London, United Kingdom Braundton Consulting Limited (Recruitment) Full time

    **Helpdesk Co-ordinator** **Monday - Friday, 8am-5pm** **London - Full Time Office Based** **£30k - £32k** **Our client is looking for a helpdesk co-ordinator to join their amazing team in London!** **The Helpdesk Coordinator plays a crucial role in managing and coordinating the activities of the companies helpdesk. The primary responsibility is to...

  • Helpdesk Analyst

    14 hours ago


    London, United Kingdom Ashdown Group Full time

    1st Line Helpdesk Analyst A 2 week contract next Monday - £175 per day A leading barristers chambersis seeking a 1st Line IT Support Engineer to help provide support to users within the group. This role is based in London and supports about 90 users ensuring systems are maintained and supported to the highest standards. Workwill be undertaken in...