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National Aftersales Administrator

4 months ago

Castleford, United Kingdom Reed Business Support Full time

**Role: National aftersales administrator

**Salary**:£25,000 (£27,500 after probationary period of 6 months)**

**Location: Castleford
Permanent full time**

**The company**

I am pleased to announce that I am working with a fantastic client looking for a

national aftersales administrator in Castleford. You will be working for a global company who are one of the biggest manufacturers in the world within their industry.

**The role**
I am looking for Administrators who have experience working in a fast-paced, data-entry role, previous customer service experience and are used to meeting deadlines and achieving monthly targets.

**Responsibilities**:

- Creation of all finance contracts from the sale of trucks
- Changing details of contract, address etc.
- Data entry
- Query log
- Working on SAP
- Arranging transport with third party haulier
- Liaising with customers for ETA’s

**Who are we looking for?**
- Data entry experience
- Previously worked in a fast-paced/demanding administration role
- Microsoft Teams as a primary method of contact.
- IT literate and be able to use latest technology to keep accurate records and take orders

**You will need to have the following personal attributes**:

- Good communication skills to liaise with our customers and your internal colleagues
- Ability to work both independently and as part of a team
- Take pride in your work and complete tasks to the highest standard
- A high level of accuracy and attention to detail
- A positive and can-do attitude
- Flexibility to adapt to the changing needs of the role
- A desire to be a Linde brand ambassador

**What’s on offer?**
- Salary will depend on experience
- 40 hour working week
- Hybrid working
- 25 days annual leave plus bank holidays
- Company pension scheme - 6% employer contribution; minimum 4% employee contribution
- Discount scheme, with access to deals from some of the UK’s largest brands
- Product training

**What to Expect?**
- 6-month training programme & buddy support system in place
- Regular 1-2-1 meetings with your line manager via Microsoft Teams.
- Monthly team meetings with the entire Aftersales team of 22 people - via Microsoft Teams.
- Monthly targets
- Designated area to manage an end-to-end process for contract administration.
- Dealing with 8 different depots across the country
- Local support from a network of colleagues
- Varied role with day-to-day different challenges