Operations & Sales Administrator

2 months ago


Castleford, United Kingdom Premier Technical Services Group Full time

**Role**

The purpose of the role is to provide administrative support to the Operations Director and wider team, proving exceptional level of service to both external and internal customers.
- **Customer Service**
- Completion of daily reports.
- Printing and scanning of all required documentation.
- **Sales Support**
- Process orders
- Investigation of credit requests
- Investigation of price queries
- Supplier reporting including portal completion.
- Report and update daily sales numbers with narrative.
- Respond to all customer enquiries in a timely and efficient manner.
- Maintaining departmental records and filing, archiving and data retrieval systems ensuring that information is stored and filed in line with the company data protection policy.
- Working as part of the wider administration and support team helping other administrative staff as required to ensure the delivery of a fully effective administration function for the business.
- To carry out any other reasonable tasks as directed by management from time to time to maintain performance, efficiency, and customer service within the division.
- This varied and busy role requires an individual who can multitask and prioritise.

**Package**
- Full time permanent position
- Competitive package

**Essential Criteria**
- Proven experience in a similar role, preferably within a related industry with field-based personnel and national customers
- Strong IT skills, including MS Outlook, Word and Excel
- Excellent communication and organisational skills, with proven experience of accurate information and systems maintenance
- Good attention to detail
- Professional, customer-focused manner, helpful and proactively supporting colleagues


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