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Fleet Operations Coordinator
2 months ago
As a key member of the Fleet Management team at Kemp Recruitment, the Fleet Administrator will play a vital role in supporting the team with all breakdowns and fleet administration tasks. This position requires a strong understanding of breakdown practices across the vendor network and extensive interaction with suppliers and customers.
Main Responsibilities:- Breakdown Management: Ensure timely resolutions for all breakdowns, following up with suppliers and customers as needed.
- System Maintenance: Input maintenance and repair data into the Fleet Management system, ensuring accuracy and efficiency.
- Tyre Information Management: Record and update tyre information in the FM system, maintaining up-to-date records.
- Inbound Call Handling: Manage inbound calls related to HGV breakdowns, providing support and assistance to customers.
- Team Support: Assist wider teams with call handling, fleet maintenance bookings, and administrative tasks, promoting a collaborative work environment.
- VOR Time Updates: Monitor and update Vehicle Off Road times, ensuring accurate records.
- Collaboration: Work as part of a team of Fleet Maintenance Support Advisors, sharing knowledge and expertise.
- Relevant Experience: Previous experience as a Fleet Administrator is highly beneficial, with a strong understanding of fleet management principles.
- Excel Proficiency: Strong skills in Microsoft Excel, including lookups and pivot tables, to analyze and present data effectively.
- IT Competency: Proficiency in internal systems, Outlook, and general IT skills, with the ability to learn new systems quickly.
- Industry Knowledge: Any experience or knowledge of the fleet/HGV sector or commercial vehicle sector is advantageous, with a strong understanding of industry practices.
- Career Growth: Opportunities for professional development and career progression within a leading national company, with a supportive environment that fosters growth.
- Supportive Environment: A friendly and supportive team culture, with a focus on collaboration and teamwork.
