Customer Service Specialist

2 months ago


West London, United Kingdom Insignis Talent Full time

**Customer Service Specialist**

**£30k-£35k**

**Hayes (hybrid working available)**

Are you passionate about providing exceptional customer service and building strong relationships? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you to join our team as a Customer Service Specialist in Hayes

As part of the Product Line Parts department, you'll play a vital role in supporting the operational fulfilment of Business Projects, including solutions, sales and more. Reporting to the Head of Product Line Parts, you'll be the main point of contact for external customers, ensuring their needs are met and issues are resolved promptly and effectively.

Key Responsibilities:

- Manage customer inquiries and orders, providing accurate quotes and timely follow-up.
- Liaise between internal departments and external customers to ensure smooth project execution.
- Prepare and send status reports to customers, keeping them informed throughout the process.
- Coordinate logistics tasks to meet customer shipping instructions and delivery schedules.
- Analyse customer complaints and develop appropriate action plans for resolution.
- Build and maintain strong relationships with both internal and external stakeholders.

**Requirements**:

- Experience in a Customer Service role, preferably in the Aerospace industry.
- Strong written and oral communication skills.
- Ability to read and understand customer contracts and specifications.
- Proficiency in Microsoft Office and MRP/ERP systems (e.g., SAP, AMOS).
- Self-motivated, adaptable, and able to work under pressure.
- Analytical mindset with a focus on continuous improvement.
- Ability to travel on short notice if required.

Perks and Benefits:

- Competitive salary
- Hybrid working policy available.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£35,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Work Location: In person



  • City of London, Greater London, United Kingdom Service Care Solutions Full time £35,360

    Position Title: Customer Service Resolution Specialist Location:Remote/HybridEmployment Type: Fixed Term Contract for 6 months Weekly Commitment: 35 Hours per week - Monday to Friday Compensation: £35,360 per annum, pro rata Are you dedicated to providing exceptional customer support and ensuring that grievances are addressed efficiently? Our organization...


  • West Malling, United Kingdom TN Recruits Full time

    **Join a leading property finance Team as a Customer Service Specialist** *** - Are you a keen and switched-on individual with a passion for providing exceptional customer service?_ - _ - Do you possess articulate communication skills, excellent organisational abilities, and an eye for detail?_ - _ They are a company that take pride in being a frontrunner...


  • West Malling, United Kingdom Landmark Information Full time

    Customer Service Specialist KentWhat it's like to work at SearchFlow:If you want to be part of a dynamic, fast-growing company, SearchFlow ticks all the boxes. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We are the market leader in conveyancing products and services and...


  • West Malling, United Kingdom Landmark Information Full time

    NLIS Customer Service Specialist – FTC 12 Months West Malling, Kent About the business The National Land Information Service (NLIS) provides a single point of electronic access to a variety of sources of land and property information, including every local authority in England and Wales, Land Registry, water companies and other organisations that provide...


  • West Bromwich, United Kingdom Brambles Group Full time

    CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...


  • London, United Kingdom Digby Morgan Full time

    summary - _ hayes, london_ - _ permanent_- specialism - customer services- sub specialism - customer service- reference number - CSS - job details If you have previous experience in a Customer Support role then we want YOU!! We are seeking a Customer Service Specialist to join one of our aerospace Clients on a permanent basis in Hayes, Heathrow! About the...


  • South West England, United Kingdom Alliance Automotive Group Full time

    About Alliance Automotive Group Alliance Automotive Group is a leading distributor of automotive parts and accessories, committed to providing exceptional service and support to our customers. Role Overview We are seeking a dedicated and customer-focused Customer Service Specialist to join our team. In this role, you will be responsible for assisting...


  • London, United Kingdom Tate Full time

    **We are seeking a high achieving, dedicated, tech savvy Customer Service Specialist to join an exciting company in fabulous offices with a great working culture.** **An inviting package between £28,000 - £30,000 (depending on experience) plus 10% bonus** **The working week will be Monday to Friday and one Saturday a month, and 4 days a week in the...


  • London, Greater London, United Kingdom Rendall & Rittner Full time

    About Rendall & Rittner Rendall & Rittner is a leading residential property management company, renowned for delivering exceptional service and building strong relationships with clients. Customer Service Specialist Opportunity We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you...


  • London, United Kingdom Workplace Options Full time

    Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver...


  • West Malling, United Kingdom Landmark Information Full time

    West Malling What it's like to work at SearchFlow:If you want to be part of a dynamic, ever-growing company, SearchFlow ticks all the boxes. We encourage passion, ambition, and collaboration, both in our performance as a team and individually. We are proud to have been recognised for the fourth year running as Search Provider of the Year at the Modern Law...


  • London, United Kingdom Dermafocus Full time

    **Customer Service Specialist** DermaFocus is looking to recruit a Customer Service Specialist. We are a growing company and looking for people who are hungry to learn new skills and enjoy having conversion with clients to provide a world class customer service and support. **The Company**: DermaFocus is a distributor of clinically proven aesthetic...


  • London, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new companyA fantastic and progressive opportunity for a Customer Service Advisor to work in a global healthcare support business to work in their modern offices in Chiswick on a permanent basis. This role has come up due to expansion and offers excellent progression, with salaries increasing at 6 months to £26,500, then £28,000 within a year and...


  • London, United Kingdom Service Care Full time

    **Job Title**: Customer Service Advisor **Location**: London, Hackney E8 **Contract Type**: Ongoing temporary **Weekly Hours**: 35 Hours per week **Start Date**: ASAP Our client is looking for an experienced Customer Service Officer to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a prompt...


  • London, United Kingdom Anne Jagger Recruitment Full time

    Our client an independent, private online Pharmacy is seeking an experienced Customer Support Specialist to provide an outstanding service to a wide range of customers. This is a great opportunity to join a fast-paced working environment in a growing pharmacy that works with private doctors to provide medication to their patients. Based in central London...


  • London, Greater London, United Kingdom Three Full time

    Exciting Opportunity: Customer Service SpecialistAt Three UK, we are committed to delivering outstanding connectivity and service to our customers. We are looking for enthusiastic individuals who are dedicated to customer satisfaction and are eager to develop their skills in a vibrant setting.Position Overview:Attractive hourly compensationReceive a new...


  • London, United Kingdom Service Graphics Full time

    We are now hiring and looking for the right person to join us at Service Graphics, the UK’s largest integrated print and design company as a Customer Service Representative based at our city centre location in London, EC4R. - About the role _ We aim to give our customers a great experience every time they contact us, so we need someone who is a great...


  • Hayes, Hillingdon, Greater London, United Kingdom Parkside Recruitment Full time

    Customer Service / After Sales Specialist Hayes, Middlesex, UK Permanent, Full-Time, 40 hours per week About the Role: A leading Luxury brand is seeking an experienced Customer Service / After Sales Specialist to join their team. This global company is renowned for its innovative products and commitment to improving the quality. The After Sales...


  • London, Greater London, United Kingdom Three Full time

    Exciting Opportunity: Customer Service SpecialistAt Three UK, we are committed to delivering outstanding connectivity and service to our clientele. We are looking for dedicated individuals who thrive in customer interaction and are motivated to develop their skills in a vibrant setting.Position Overview:Attractive hourly compensationReceive a new smartphone...


  • London, Greater London, United Kingdom Three Full time

    Exciting Opportunity: Customer Service SpecialistAt Three UK, a prominent telecommunications provider, we are committed to delivering outstanding connectivity solutions for our clientele. We are looking for enthusiastic individuals who have a strong passion for customer service and a desire to thrive in a vibrant workplace.Position Overview:Attractive hourly...