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Customer Service Specialist

2 months ago


West Bromwich, United Kingdom Brambles Group Full time

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model


**Job Description**:

- Customer Service Specialist
- Based in West Brom (Hybrid - 2 days office /3 days home)
- Permanent, full time
- Tailored salary + bonus & benefits

We are looking for a Customer Service Specialist to partner with internal and external customers within our European Automotive department.
- You will be the first point of contact within the UK&I team providing support, investigating queries as well as leading projects and coordinating operational logistics activities.

Interested in...?- Having the autonomy to transform ways of working-
- Leading and making a real impact-
- Implementing your ideas and helping to improve processesDo you offer...?- 3+ years experience in corporate customer service-
- Logistics knowledgeThe Perks...- Competitive salary-
- Annual bonus (typically 10%) based on company and individual performance-
- Private healthcare-
- Company laptop-
- Flexible working-
- 25 days holiday, plus statutory holidays and the option to buy and sell 5 additional days leave each year-
- Volunteer days-
- Up to 7.5% company pension-
- Life assurance x 3 of salary-
- MyShare Scheme-
- Employee Assistance Programme-
- Numerous retail discounts.

Preferred Education

Preferred Level of Work Experience

3 - 5 years

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.