Customer Loyalty Specialist

5 days ago


West Bromwich, Sandwell, United Kingdom Listers Full time

Job Introduction

We are seeking a highly skilled Service Retention Specialist to join our team at Listers Land Rover Dealership in Droitwich. The successful candidate will work Monday to Friday, 08:00 - 18:00, with a rota basis on Saturdays.

Key Responsibilities:

  • Develop and implement strategies to retain customers and increase loyalty
  • Work closely with the sales and service teams to ensure seamless customer experiences
  • Monitor and analyze customer feedback to identify areas for improvement
  • Collaborate with the marketing team to promote customer retention initiatives

What We Offer:

  • A competitive basic salary
  • An OTE of £30,400 plus benefits
  • A dynamic and supportive work environment

About Us:

Listers is a leading dealership group with a reputation for excellence. We are committed to providing our customers with the highest level of service and support.



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