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Service Retention Professional

2 months ago


West Bromwich, Sandwell, United Kingdom Listers Full time

Job Introduction

We are seeking a highly skilled Service Retention Specialist to join our team at Listers Land Rover Dealership in Droitwich. The successful candidate will work Monday to Friday, 08:00 - 18:00, with a rota basis on Saturdays.

Key Responsibilities:

  • Develop and implement strategies to retain customers and increase loyalty
  • Provide exceptional customer service and support to ensure customer satisfaction
  • Work closely with the sales and service teams to identify opportunities for growth and improvement
  • Monitor and analyze customer feedback to inform business decisions

What We Offer:

  • A competitive basic salary
  • An OTE of £30,400 plus benefits
  • A comprehensive training program to support your career development

About Us:

Listers is a leading dealership group with a reputation for excellence in customer service and sales. We are committed to providing a supportive and dynamic work environment that allows our employees to thrive and grow.