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Customer Loyalty Specialist
2 months ago
Job Introduction
We are seeking a highly skilled Service Retention Specialist to join our team at Listers Land Rover Dealership in Droitwich. The successful candidate will work Monday to Friday, 08:00 - 18:00, with a rota basis on Saturdays.
Key Responsibilities:
- Develop and implement strategies to retain customers and increase loyalty
- Work closely with the sales and service teams to ensure seamless customer experiences
- Monitor and analyze customer feedback to identify areas for improvement
- Collaborate with the marketing team to promote customer retention initiatives
What We Offer:
- A competitive basic salary
- An OTE of £30,400 plus benefits
- A dynamic and supportive work environment
About Us:
Listers is a leading dealership group with a reputation for excellence. We are committed to providing our customers with the highest level of service and support.
