Customer Service Representative
1 week ago
Role Overview
We are seeking a skilled Customer Service Representative to join our team at Entain. As a key member of our retail team, you will be responsible for delivering exceptional customer service and driving sales in our betting shops.
Key Responsibilities
- Provide outstanding customer service to ensure customer satisfaction and loyalty.
- Process customer transactions, including cash handling and betting operations.
- Work collaboratively with the shop team to achieve sales targets and maintain high shop standards.
- Handle customer complaints and concerns in a professional and empathetic manner.
- Participate in training and development programs to enhance skills and knowledge.
Requirements
- 18 years of age or over.
- Passion for delivering great customer service.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- A supportive and inclusive work environment.
At Entain, we are committed to creating a diverse and inclusive workplace culture. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.
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