Customer Service Specialist

2 months ago


South West England, United Kingdom Alliance Automotive Group Full time

About Alliance Automotive Group

Alliance Automotive Group is a leading distributor of automotive parts and accessories, committed to providing exceptional service and support to our customers.

Role Overview

We are seeking a dedicated and customer-focused Customer Service Specialist to join our team. In this role, you will be responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive experience.

Key Responsibilities
  • Provide prompt and efficient support to customers via various channels
  • Handle customer inquiries regarding products, services, and orders
  • Resolve customer complaints and concerns in a professional and timely manner
  • Process orders and returns accurately and efficiently
  • Maintain accurate customer records and documentation
Skills and Qualifications

The ideal candidate will possess excellent communication, interpersonal, and problem-solving skills. Previous experience in a customer service role is preferred, along with a strong work ethic and a commitment to providing exceptional service.

Benefits of Joining Our Team

At Alliance Automotive Group, we offer a competitive salary and benefits package, including:

  • Comprehensive health insurance
  • Paid time off
  • Employee discounts
  • Opportunities for professional development and growth

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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