Reception Administration Officer
5 months ago
To provide an efficient and excellent first impression and receptionist service for the Welsh Blood Centre Supporting the operational services functionality of the day to day services within the centre. Provide a professional, friendly and customer focused receptionist service. Welcoming and receiving visitors and contractors and dealing with enquires.
The ability to speak Welsh is essential for this role.
Provide cover and support a comprehensive efficient and effective administrative service and receptionist service for the Facilities team within Welsh Blood.
Provide and receive routine information to/from colleagues, donors and contractors through means of verbal and written communication.
First point of contact for any issues and problems that arise for non complex queries, obtaining facts and escalating to manager when appropriate.
Planning routine maintenance requests with internal and external staff/contractors. Planning own workload and daily tasks.
Will follow policies set out by the organisation, may be required to assist with reviewing policies within own area of work.
Will be required to monitor office stock items and order/request replacement items as and when necessary.
Monitoring CCTV and critical alarms systems.
Will demonstrate own daily working activities to new starters or less experienced staff within own area, such as use of data/reception systems, office equipment and stock monitoring.
Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
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