Outpatients Receptionist

To provide a comprehensive clerical, reception service to the Outpatients Departments in the Royal Glamorgan Hospital and Ysbyty Cwm Rhondda.

The post holder will work as part of the team to ensure that a high quality service is delivered efficiently and effectively.

At all times the post holder will be expected to use discretion, sensitivity and deal with information in a confidential and professional manner.

To provide professional, efficient, and accurate administrative support to the Outpatients Department. The primary function of this role will involve reception support.

The role also includes general administrative tasks including booking hospital appointments, using electronic patient systems, and dealing with patient notes.

You will be responsible for delivering a high standard of care to our patients whilst ensuring queries are dealt with in a professional manner supporting the work of the Outpatients Department in the provision of an efficient and effective service.

The post holder will work independently and part of a team, within standard operating practices to deliver a comprehensive administrative/support function.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.

**We live by our core values**:

- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.