Office Administrator/customer Service
5 months ago
Responsibilities:
- Perform data entry and maintain accurate records
- Assist with administrative tasks such as filing, photocopying, and scanning documents
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Manage office supplies and inventory
- Coordinate appointments and meetings
- Handle incoming and outgoing mail
- Assist with bookkeeping tasks using QuickBooks
- Maintain confidentiality of sensitive information
- Provide general clerical support to the team
**Requirements**:
- Proficient in computer skills, including Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent written and verbal communication skills
- Attention to detail and accuracy in data entry and record keeping
- Ability to work independently with mínimal supervision
- Knowledge of office equipment operation (e.g., printers, scanners)
- Familiarity with basic bookkeeping principles is a plus
- Professional phone etiquette and customer service skills
We offer competitive compensation based on experience and qualifications. This is a full-time position with regular office hours. If you are a detail-oriented individual with strong administrative skills, we would love to hear from you. Please submit your resume along with a cover letter highlighting your relevant experience.
Pay: From £24,960.00 per year
**Benefits**:
- Company pension
- Employee discount
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Pontyclun: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (required)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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