Customer Service Apprentice

3 months ago


Whiteley, United Kingdom Specsavers Full time

**Customer Service Apprenticeship**

**Whiteley**

**Full time to include Weekend working 38 hours**

**£266 per week**

Become an Apprentice in our store and you’ll have everything you need to truly realise your potential - from experience in a full-time role to an industry-recognised qualification and the support of a global brand, all whilst earning a real wage.

This is an Administrative Assistant based Apprenticeship and will include working in the office and out on the reception in store.

At Specsavers, we’re always looking to the future - which is where people like you come in. We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.

**Another way of learning**:
Your on-the-job training will sit alongside structured learning that will lead to a nationally recognised qualification. At the end of your year as an apprentice, you’ll be a fully-fledged** Level 2 Customer Service Practitioner**.

**Why choose an Apprenticeship?**
- Earn a salary - Paid monthly
- Gain valuable work experience in a full-time role
- Receive comprehensive and structured training, supported by a qualified assessor
- Deliver high-quality service in an innovative retail environment
- Become part of a team working towards a common goal
- Be entitled to paid holidays

And that’s just the start. With a highly respected and award-winning business behind you - one that invests in its people - there’s nothing to stop you getting on here. Who knows, you might even end up running your own store in years to come

**Who is this Apprenticeship for?**
- Recent school/college leavers OR those looking for a new challenge
- Individuals who have lived in the EU for 3 years or more, with the right to work in the UK

We’re looking for people who are passionate about providing great Customer Service and wanting to pursue a career in this area. It’s important that you are a great listener and communicator because that’s what excellent service is all about. You’ll need to be enthusiastic, motivated and a team player with a real determination to make a difference both in your development and the business.

It’s essential you **haven’t** worked in the Customer Service sector before, this is a new adventure, but you will need the organisation, commitment, motivation and enthusiasm to deliver the great customer service our Specsavers visitors love.

**What does the role involve?**
- To book optical appointments from inbound calls
- Outbound calls to existing customers to book eye tests.
- To update and maintain a customer database
- To schedule appointments in a logical manner
- HSE forms and general administrative duties

**What’s next?**

Ready to kickstart your career with a company that will support you to be the best you can be? For more detailed information about the Specsavers Apprenticeship programme, please click the link below.

Before applying, please check that you are able to travel to the store location on a daily basis. If you have any questions, please speak to a member of the Recruitment Administration & Support Service Team on **01566 771888 **.


  • Sales Apprentice

    1 month ago


    Whiteley, United Kingdom Wild Recruitment Full time

    Are you a driven and proactive person? Are you keen to join a leading company that looks after their staff? APPLY TODAY for your new opportunity as a Sales Apprentice for my client in Whiteley! If you have: An understanding of Sales A good telephine manner Experience working to KPIsAnd you want to: Build & maintain client relationships Generate lapsed...

  • Sales Apprentice

    3 weeks ago


    Whiteley, United Kingdom Wild Recruitment Full time

    Are you a driven and proactive person?Are you keen to join a leading company that looks after their staff?APPLY TODAY for your new opportunity as a Sales Apprentice for my client in Whiteley!If you have:An understanding of SalesA good telephine mannerExperience working to KPIsAnd you want to:Build & maintain client relationshipsGenerate lapsed and new...


  • Whiteley, United Kingdom Cleansing Service Group Full time

    Would you like to be part of the CSG team? We’re a £65m waste company, independently owned and with a strong family business ethos. We offer a range of employee benefits and have a strong tradition of helping to develop the careers of those who help us shine. Our guiding principle is “It’s all about the people” and many of our almost 500 workers...


  • Whiteley, United Kingdom Cleansing Service Group Full time

    **Our Vison is to be the best people who work together for a Cleaner, Safer future where everyone can thrive.** Would you like to join our team here at CSG and make a difference to the environment? We are seeking passionate individuals who would take pride in promoting sustainable waste management practices to help make sure the UK carbon footprint is...

  • Finance Apprentice

    2 months ago


    Whiteley, United Kingdom OneCom Full time

    **Finance Apprentice** **Location**:Whiteley **Apprenticeship Wage**:£12,675 per annum **Fantastic Hours**: Mon - Fri, 8:30am - 5pm **The task at hand**: The Finance Apprentice will work within the Finance Department combining work experience, on and off the job training including the completion of an AAT qualification. The Finance Apprentice will begin...


  • Whiteley, United Kingdom Cleansing Service Group Full time

    **Cleansing Service Group (CSG) is a leading and award-winning force within the environmental & waste recovery sector.** CSG operate 28 sites nationwide providing a diverse range of services for the treatment & recovery of waste supported by technical, transport and industrial cleaning depots. As a family owned company, we employ individuals who share our...


  • Whiteley, United Kingdom Corrigenda Full time

    FULL TIME - 40 hours per week Monday to Friday - Alternating Work Pattern - 08:00 - 16:30 / 08:30 - 17:00 **Salary**: £17,000 - £19,000 **Benefits**: 23 days holiday plus bank holidays, Company Pension, Employee Assistance Programme **Reporting to**: PPM Supervisor Corrigenda are one of the Souths leading facilities services company, we value all the...


  • Whiteley, United Kingdom Specsavers Full time

    **Job Role: Optical Assistant Apprenticeship** **Location: Whiteley Specsavers** **Working hours: Full time to include weekend working - 40 hours - condensed hours considered** **Starting salary: £6.60 per hour, £13,728 per year - paid monthly** **Benefits: Day off for your birthday, enhanced leave, discounts, health and wellbeing scheme plus...


  • Whiteley, United Kingdom Onecom Full time

    **Customer Service Advisor** **Location**:Whiteley, 2 days in office, 3 days from home or office **Competitive Salary**:£24,000 + KPI bonus up to £4,500 per year (paid monthly) - Earn up to £28,500 per year **Fantastic Hours**:Mon - Fri, 40 hours per week between 8am - 5pm Are you looking for flexibility, an above average salary package, progression...


  • Whiteley, United Kingdom Cybersentry Full time

    **Are you experienced in administration with a passion for providing outstanding customer service?** **Are you looking for an opportunity to join a friendly team that enjoys regular social events together?** CyberSentry are looking for a full-time Customer Service Administrator to join our small and dynamic team based in Whiteley. Ideally, you will have...


  • Whiteley, Hampshire, United Kingdom Chubb Fire & Security UK & Ireland Full time

    Company OverviewAre you seeking a role within an organization that prioritizes a 'people first' ethos?At Chubb Fire & Security, we are excited to present an opportunity for an Administrator to become part of our exceptional, high-achieving team.This position is fully office-based, and candidates should possess the ability to commute to work.About Us, Our...


  • Whiteley, Hampshire, United Kingdom Chubb Fire & Security UK & Ireland Full time

    Company OverviewAre you seeking a role within an organization that prioritizes a 'people-first' ethos?At Chubb Fire & Security, we are excited to present an opportunity for an Administrator to become part of our exceptional, high-achieving team.This position is entirely office-based, and candidates must possess the ability to commute independently.About Us,...


  • Whiteley, United Kingdom Corrigenda Full time

    FULL TIME - 40 hours per week Monday to Friday - Alternating Work Pattern - 08:00 - 16:30 / 08:30 - 17:00 **Benefits**: 23 days holiday plus bank holidays, Company Pension, Employee Assistance Programme Corrigenda are looking to recruit an enthusiastic Customer Service Advisor, who will be based at our Segensworth office, with occasional visits to other...


  • Whiteley, United Kingdom Solve Recruitment Full time

    Our Client is a fast growing Tech Company, with a fabulous Culture & a lively friendly team. There's no better time this Company as they continue to grow and execute their exciting future plans. They really care about their employees and endeavour to provide a happy and exciting workplace. We'd love you to be a part of their future and grow with...


  • Whiteley, Hampshire, United Kingdom Lidl Full time

    Position OverviewRole: Customer AssistantLocation: Store - Solent WayContract Type: Part TimeExperience Level: Entry LevelEmployment Area: StoreCompensation: £13.35 per hour | 25-hour contract | Shift patterns include early starts or late finishes | 30-35 days of holiday (pro rata) | 10% in-store discount | Pension schemeAt Lidl, we value the unique...


  • Whiteley, United Kingdom Copello Full time

    Copello have partnered with our client in Defences Services, in the recruitment of a Service Desk Operator to support all aspects of the service desk function and process. This is a customer-focussed role requiring the ability to identify and separate strategic, critical and important information and complex problems, therefore strong analytical skills and...


  • Whiteley, Hampshire, United Kingdom Lidl Full time

    Position OverviewThe role of a Customer Assistant is vital in ensuring a positive shopping experience for our customers. This position is based in a retail environment, where you will engage with customers and assist them with their needs.Location: Store in WhiteleyContract Type: Part-TimeExperience Level: Entry LevelEmployment Area: Retail...


  • Whiteley, United Kingdom Copello Remote Work Freelance Full time

    Copello have partnered with our client in Defences Services, in the recruitment of a Service Desk Operator to support all aspects of the service desk function and process. This is a customer-focussed role requiring the ability to identify and separate strategic, critical and important information and complex problems, therefore strong analytical skills and...


  • Whiteley, Hampshire, United Kingdom Lidl Full time

    Position OverviewThe role of a Customer Assistant is essential in providing exceptional service to our valued customers. This position is based in a retail environment, where you will engage with customers and assist them in their shopping experience.LocationOur store is located in a vibrant area, providing a welcoming atmosphere for both customers and...

  • Sales Apprentice

    2 weeks ago


    Whiteley, Hampshire, United Kingdom CSG Full time

    Location: Whiteley, Fareham Salary: £26,145.60 Role Type: Permanent, Full-time Hours: 40 hours Our Vision: To be the leading team dedicated to fostering a Cleaner, Safer future where everyone can flourish. Are you interested in joining our dedicated team at CSG and contributing positively to the environment? We are looking for enthusiastic...