Enterprise Customer Service Representative

1 month ago


Whiteley, United Kingdom Onecom Full time

Company Overview:

Welcome to Onecom, a leading provider of telecommunications services. As part of our Enterprise Customer Service Team, you will be playing a vital role in delivering exceptional customer experiences.

Salary:

Our competitive salary package includes £26,000 per annum, offering a great starting point for your career in customer service.

Job Description:

You will be responsible for providing professional and positive communication to Onecom customers, ensuring their needs are met and exceeded. This involves handling customer inquiries, resolving issues, and providing product information in a clear and concise manner.

Required Skills and Qualifications:

To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You should also be proficient in using technology to manage customer interactions and data.

Benefits:

We offer a range of benefits to support your personal and professional development, including access to training and development opportunities, a pension scheme, and a generous holiday allowance.

Working Hours:

This role is based at our Whiteley, Hampshire location and offers Monday-to-Friday working hours, from 08:30 to 17:30. We believe in striking a healthy work-life balance and encourage our employees to make the most of their time outside of work.



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