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Outpatient Booking Co-ordinator

4 months ago

Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

We are looking to appoint a motivated person to work within the busy Obstetrics admin team at Royal Cornwall Hospital, Truro.

Outpatient Booking provides a focal point for outpatient appointments within the maternity department and would be responsible for booking outpatient appointments and managing clinics in a very busy team.

The Booking Clerk will be responsible for delivering an excellent customer service to patients. You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions, and you must possess effective communication skills whilst always maintaining patient confidentiality. You must be confident, diplomatic and able to work in a busy environment with a pleasant and caring disposition. You will be required to have a good level of education and have some experience and knowledge of the NHS and ideally experienced in the use of the Outpatient Module of the Patient Administration System, E-Referrals and Microsoft Word. Full training will be given on IT systems.

You will be joining a highly dedicated administrative team that supports patient care.

**This is a part time post working 30 hours per week across 5 days.