Outpatient Transformation Programme Support Officer

3 weeks ago


Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

To support the organisation and whole health community to deliver the Outpatient Transformation Programme. To support the Care Groups to embed change as a result of the programme. To support the Care Groups in facilitating service changes in outpatients, using expertise across CPI (information services, commissioning and access) to help inform change. To co-ordinate outpatient space to optimise patient throughput.

To support the delivery of RTT recovery plans. To use project management skills to implement change. To support the on-going tracking of the Outpatient Transformation Programme to ensure success and work with team to make changes as required. To establish and maintain strong and effective communication links across the whole health community to enable delivery of the programme.

To work collaboratively with wider Commissioning, Performance and Intelligence team. To utilise analytical, persuasive and negotiation skills in order to support the change and enable resolution of complex operational issues relating to planned care. To ensure all changes made are in line with the key aims of the programme and health community strategy, adapting where necessary. Please see attached job pack for full job description.



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