Patient Services Team Leader

We are looking to appoint a cheerful and highly motivated person with great interpersonal and leadership skills, and a commitment to maintaining the highest levels of customer service to join our Patient Services team working across both General Office and Outpatient Reception Services. You will be self-motivated, adaptable, have excellent time management,...

Ability to interpret and analyse data both operational and financial requiring a high level of concentration and attention to detail to ensure all outpatient attendances and clinical outcomes and all financial procedures relating to the General Office are reconciled on a daily basis with appropriate action taken to resolve areas of difficulty as quickly as...

We are looking to appoint a cheerful and motivated person with great interpersonal and leadership skills, and a commitment to maintaining the highest levels of customer service to work as our Reception Services Team Leader at the Royal Cornwall Hospital in Truro. We are responsible for providing outpatient reception services Trust-wide across a range of...

We are looking to appoint a cheerful and motivated person with great interpersonal and leadership skills, and a commitment to maintaining the highest levels of customer service to work as our Reception Services Team Leader at the Royal Cornwall Hospital in Truro. We are responsible for providing outpatient reception services Trust-wide across a range of...

We have a great opportunity for a Domestic Team Leader to join our team based in Cudmore House, Truro. The salary on offer is £23,948.76 per annum. (Pro rata for part time hours). This is a 37.5-hour full time, permanent position. The working pattern will be 7.5 hours a day, Monday to Friday, shifts to be discussed at interview stage. A driving licence is...

We are seeking an enthusiastic and highly motivated individual to join our Patient Services team working across both the General Office and Overseas patients team. Previous experience or skills in reception/customer service and cash handling together with a knowledge of the benefits system and Hospital Travel Cost Scheme is desirable. This is a full-time...

We are seeking an enthusiastic and highly motivated individual to join our Patient Services team working across both the General Office and Overseas patients team. Previous experience or skills in reception/customer service and cash handling together with a knowledge of the benefits system and Hospital Travel Cost Scheme is desirable. This is a full-time...

To lead by example and maintain high levels of customer care and administrative practice, across both the General Office and Outpatient Reception areas of the Trust, with a strong focus on data quality and activity recording. The General Office provides a front-line cash service for patients, visitors, and staff at the Royal Cornwall Hospital. The post...

To lead by example and maintain high levels of customer care and administrative practice, across both the General Office and Outpatient Reception areas of the Trust, with a strong focus on data quality and activity recording. The General Office provides a front-line cash service for patients, visitors, and staff at the Royal Cornwall Hospital. The post...

The post holder will provide services daily with patients, carers and staff. It is essential the post holder has excellent patient facing customer care skills at all levels and is responsive to the needs of all those who may encounter the General Office. The post holder will daily be responsible for the processing, payment of and recording cash payments to...

The Ophthalmology Team are looking for a new enthusiastic organised Team Leader for their busy Outpatient Department. The new team leader will be expected to: To Manage a team in Ophthalmology outpatient booking office, in order that patients receive the most appropriate appointment, having taken into account the needs of the patient, organisation, NHS...

Maintain a high level of customer service, financial and administrative accuracy, whilst working at times with visitors to the General Office/Reception who present challenging behaviour e.g. patients, carers and visitors who are upset, angry and frustrated or patients where there are barriers to communication. To ensure all areas are staffed and to an...

The Ophthalmology Team are looking for a new enthusiastic organised Team Leader for their busy Outpatient Department. **The new team leader will be expected to**: To Manage a team in Ophthalmology outpatient booking office, in order that patients receive the most appropriate appointment, having taken into account the needs of the patient, organisation, NHS...

An exciting opportunity has arisen to join the existing Patient and Family Experience Team in overseeing all patient related EDI matters. You should have a passion for delivering a high quality service and be dedicated to driving changes which improve the experience of the care and services for patients and service users. The main purpose of this post is to...

**Job Title - Patient Advisor** **Location - Truro** **Hours - Part time, 4 days, 32 hours per week** **Competitive salary, bonus & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work...

Come on an adventure and join the C&B Team to deliver eCare support. Royal Cornwall Hospitals NHS Trust is continuing on its digital and clinical transformation journey that will change the way in which we deliver care across Cornwall, the Isles of Scilly, and the South West Peninsula. The Electronic Patient Record (EPR) Programme, eCare, will underpin...

EMED Group are looking for a Administrator (Patient Transport Liaison Officer) to join our team in Cornwall, this role is based from Royal Cornwall Hospital. The PTLO position is key to help bridge the gap between hospitals and our operations team on a daily basis. Contract Type: Permanent, full time - 40 hours per week Location: Royal Cornwall...

The post holder will take an active role in supporting the EPR Programme and integrated governance digital agenda across the Trust. Provide strong, visible, leadership, energising, inspiring and empowering the Patient Services team and other admin and clerical staff in pursuit of a shared vision to ensure the effective and safe delivery of services through...

**Location - Truro** **Hours - Part time, 3 days, 24 hours per week** **Competitive salary, bonus & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

**Location - Truro** **Hours - Part time, 3 days, 24 hours per week** **£24,000 Pro Rata, bonus & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...