Patient Services Team Leader
7 months ago
Ability to interpret and analyse data both operational and financial requiring a high level of concentration and attention to detail to ensure all outpatient attendances and clinical outcomes and all financial procedures relating to the General Office are reconciled on a daily basis with appropriate action taken to resolve areas of difficulty as quickly as possible. To help compile and drive efficient customer service training to all staff across the services on an on-going basis and to carry out workplace assessments of new staff. Excellent understanding of the Data Protection Act, Freedom of Information, Caldicott, Computer Misuse Act, and Trust Security Policy to ensure all software system security is always maintained and data is administered appropriately. To ensure the security of patient identifiable information across all areas is always adhered to, reporting concerns directly to the appropriate staff member and escalating to the Reception Services Manager or General Office Supervisor where necessary.
To ensure patient confidentiality is always maintained, in accordance with Trust policy.
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Patient Services Team Leader
7 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeWe are looking to appoint a cheerful and highly motivated person with great interpersonal and leadership skills, and a commitment to maintaining the highest levels of customer service to join our Patient Services team working across both General Office and Outpatient Reception Services. You will be self-motivated, adaptable, have excellent time management,...
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Patient Services Assistant
6 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeTo lead by example and maintain high levels of customer care and administrative practice, across both the General Office and Outpatient Reception areas of the Trust, with a strong focus on data quality and activity recording. The General Office provides a front-line cash service for patients, visitors, and staff at the Royal Cornwall Hospital. The post...
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Patient Services Assistant
7 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeTo lead by example and maintain high levels of customer care and administrative practice, across both the General Office and Outpatient Reception areas of the Trust, with a strong focus on data quality and activity recording. The General Office provides a front-line cash service for patients, visitors, and staff at the Royal Cornwall Hospital. The post...
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Patient Services Assistant
6 months ago
Truro, United Kingdom Royal Cornwall Hospitals Trust Full timeMaintain a high level of customer service, financial and administrative accuracy, whilst working at times with visitors to the General Office/Reception who present challenging behaviour e.g. patients, carers and visitors who are upset, angry and frustrated or patients where there are barriers to communication. To ensure all areas are staffed and to an...
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Radiation Therapist Team Leader
2 days ago
Truro, Cornwall, United Kingdom NHS Full timeWe are recruiting for a Radiation Therapist Team Leader to join our team at the Royal Cornwall Hospitals NHS Trust. As a leader in your field, you will be responsible for managing a team of therapists and contributing to the delivery of high-quality patient care.Job RequirementsFRCR qualification and registration with the GMC.Experience in radiation therapy,...
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Patient Equality, Diversity and Inclusion Officer
6 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeAn exciting opportunity has arisen to join the existing Patient and Family Experience Team in overseeing all patient related EDI matters. You should have a passion for delivering a high quality service and be dedicated to driving changes which improve the experience of the care and services for patients and service users. The main purpose of this post is to...
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Clinical Team Leader
4 weeks ago
Truro, Cornwall, United Kingdom Barchester Healthcare Full time**Clinical Leadership Role:**We are seeking an experienced Registered Nurse to join our clinical team as a Clinical Team Leader. In this role, you will lead a team of healthcare professionals, providing expert guidance and support to ensure high-quality patient care.**Key Responsibilities:**Lead and manage a team of Registered Nurses and healthcare...
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Patient Advisor
6 months ago
Truro, United Kingdom Optical Express Group Full time**Location - Truro** **Hours - Part time, 3 days, 24 hours per week** **£24,000 Pro Rata, bonus & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...
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Patient Advisor
7 months ago
Truro, United Kingdom Optical Express Group Full time**Location - Truro** **Hours - Part time, 3 days, 24 hours per week** **Competitive salary, bonus & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...
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Patient Services Digital Lead
8 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThe post holder will take an active role in supporting the EPR Programme and integrated governance digital agenda across the Trust. Provide strong, visible, leadership, energising, inspiring and empowering the Patient Services team and other admin and clerical staff in pursuit of a shared vision to ensure the effective and safe delivery of services through...
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Team Leader
6 months ago
Truro, United Kingdom Card Factory Full timeJob Introduction **Location: Truro** **Contracted Hours Available: 8 hr** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our Team Leaders...
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Team Leader
7 months ago
Truro, United Kingdom Brandon Trust Full timeBodmin Job Summary **Seeking a Team Leaders in Bodmin** Looking for your next step in social care? Are you a confident problem solver, creative thinker with excellent communication skills? Your skills and experience working in care could be a great match for our team leader role. All you need is to be a role model for excellent support, who can inspire...
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Ward Leader
6 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeA rare opportunity has arisen within Trauma services at the Royal Cornwall Hospital for a Ward Leader on Trauma 1. This is an exciting opportunity to lead a team and make a difference to patient care. The ward is a fast-paced 29-bedded ward caring for patients that have sustained either a traumatic bony injury or joint infection. As the ward leader, y ou...
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Patient Equality, Diversity and Inclusion Officer
8 months ago
Truro, United Kingdom Royal Cornwall Hospitals Trust Full timeThe job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. Please review the accompanying job description for full requirements and information. You will be expected to actively participate in annual appraisals and seek...
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Patient Safety Officer
6 months ago
Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full timeThis is an exciting time to join the Patient Safety Team to provide foundational support to promoting and embedding a positive patient safety culture at RCHT. This role will provide administrative and specialist support to patient safety investigations, overseeing the Trust's risk management system and various other aspects of clinical and integrated...
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Patient Care Coordinator
2 weeks ago
Truro, Cornwall, United Kingdom NHS Full timeWe are seeking a highly motivated and compassionate individual to join our team as a Patient Care Coordinator. This exciting opportunity will enable you to develop your skills and expertise in delivering exceptional patient care, while contributing to the success of our organization.About the JobCoordinate patient care activities, ensuring seamless...
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Cafe Team Leader
7 months ago
Truro, United Kingdom Great Cornish Food Store Ltd Full time**Cafe Team Leader** **Reporting to: General Manager** **Overview**: The team leaders work with their own section and the other section leaders to ensure each shift runs smoothly and at maximum efficiency whilst maintaining impeccable standards of customer service. The Team Leader plays a vital part in helping us achieve our aim of becoming one of...
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Child Health Department Leader
4 days ago
Truro, Cornwall, United Kingdom NHS Full timeChild Health Department Leader PositionWe are seeking an experienced leader to join our Child Health Department as a General Paediatrics Consultant.As a leader in our department, you will be responsible for developing and implementing clinical strategies, managing resources, and ensuring the delivery of high-quality patient care.The estimated annual salary...
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Customer Team Leader
6 months ago
Truro, United Kingdom Coop Full time**Customer Team Leader** - Location: 6-7 Kings Road, St Mawes, TR2 5DH- Pay: £13.32 per hour- Contract: 21 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- - You...
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Customer Team Leader
6 months ago
Truro, United Kingdom Coop Full time**Customer Team Leader** - Location: 6-7 Kings Road, St Mawes, TR2 5DH- Pay: £13.32 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: 5 varied shifts over 7 days including early mornings from 6am, afternoons, late evenings until 10:30pm and weekends, to be discussed at interview.- Full, paid training...