Patient Equality, Diversity and Inclusion Officer

The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. Please review the accompanying job description for full requirements and information. You will be expected to actively participate in annual appraisals and seek...

An excellent opportunity has arisen within our Integrated Older People's Service team for a Patients' Communication Officer to support the modern clinical and administration team. If you are looking for a career that has opportunities for progression and to build on your skillset, then this role will delivery this for the successful applicant. You will...

This is an exciting time to join the Patient Safety Team to provide foundational support to promoting and embedding a positive patient safety culture at RCHT. This role will provide administrative and specialist support to patient safety investigations, overseeing the Trust's risk management system and various other aspects of clinical and integrated...

An excellent opportunity has arisen within our Integrated Older People's Service team for a Patients' Communication Officer to support the modern clinical and administration team. If you are looking for a career that has opportunities for progression and to build on your skillset, then this role will delivery this for the successful applicant. You will...

We are seeking an enthusiastic and highly motivated individual to join our Patient Services team working across both the General Office and Overseas patients team. Previous experience or skills in reception/customer service and cash handling together with a knowledge of the benefits system and Hospital Travel Cost Scheme is desirable. This is a full-time...

To lead by example and maintain high levels of customer care and administrative practice, across both the General Office and Outpatient Reception areas of the Trust, with a strong focus on data quality and activity recording. The General Office provides a front-line cash service for patients, visitors, and staff at the Royal Cornwall Hospital. The post...

The post holder will provide services daily with patients, carers and staff. It is essential the post holder has excellent patient facing customer care skills at all levels and is responsive to the needs of all those who may encounter the General Office. The post holder will daily be responsible for the processing, payment of and recording cash payments to...

The post holder will provide services daily with patients, carers and staff. It is essential the post holder has excellent patient facing customer care skills at all levels and is responsive to the needs of all those who may encounter the General Office. The post holder will daily be responsible for the processing, payment of and recording cash payments to...

To lead by example and maintain high levels of customer care and administrative practice, across both the General Office and Outpatient Reception areas of the Trust, with a strong focus on data quality and activity recording. The General Office provides a front-line cash service for patients, visitors, and staff at the Royal Cornwall Hospital. The post...

An opportunity has arisen for a Patient Transport Coordinator Role. The Patient Transport Services department continues to establish itself as a single point of contact for ordering all patient transport across Cornwall and the Isles of Scilly. Working in a busy team, the successful applicant will be required to receive, assess and co-ordinate requests for...

An opportunity has arisen for a six-month secondment for a Patient Transport Coordinator Role.The Patient Transport Services department continues to establish itself as a single point of contact for ordering all patient transport across Cornwall and the Isles of Scilly.Working in a busy team, the successful applicant will be required to receive, assess and...

We are seeking an enthusiastic and highly motivated individual to join our Patient Services team working across both the General Office and Overseas patients team. Previous experience or skills in reception/customer service and cash handling together with a knowledge of the benefits system and Hospital Travel Cost Scheme is desirable. This is a full-time...

We are seeking an enthusiastic and highly motivated individual to join our Patient Services team working across both the General Office and Overseas patients team.Previous experience or skills in reception/customer service and cash handling together with a knowledge of the benefits system and Hospital Travel Cost Scheme is desirable.This is a full-time post...

Maintain a high level of customer service, financial and administrative accuracy, whilst working at times with visitors to the General Office/Reception who present challenging behaviour e.g. patients, carers and visitors who are upset, angry and frustrated or patients where there are barriers to communication. To ensure all areas are staffed and to an...

Are you a compassionate, resilient and organised individual with excellent clerical skills looking for an opportunity to work in a corporate team dedicated to supporting patients, relatives and service users, and Trust staff, in resolving complaints and concerns related to Trust services, and in improving the experience of patients, carers, families and...

Are you a compassionate, resilient and organised individual with excellent clerical skills looking for an opportunity to work in a corporate team dedicated to supporting patients, relatives and service users, and Trust staff, in resolving complaints and concerns related to Trust services, and in improving the experience of patients, carers, families and...

We are looking to appoint a cheerful and highly motivated person with great interpersonal and leadership skills, and a commitment to maintaining the highest levels of customer service to join our Patient Services team working across both General Office and Outpatient Reception Services. You will be self-motivated, adaptable, have excellent time management,...

To undertake the security operations required to support a safe and secure environment at The Royal Cornwall Hospital NHS Trusts hospital site and grounds and to provide security for staff, patients, visitors and users. To use their skills and training to manage a variety of security related incidents while conducting him/herself in a firm but courteous...

An opportunity has arisen for x 2 Patient Transport Coordinators. (18.75 hours) On site and remote working considered. The Patient Transport Services department continues to establish itself as a single point of contact for ordering all patient transport across Cornwall and the Isles of Scilly. Working in a busy team, the successful applicant will be...

Are you a compassionate, resilient and organised individual with excellent clerical skills looking for an opportunity to work in a corporate team dedicated to supporting patients, relatives and service users, and Trust staff, in resolving complaints and concerns related to Trust services, and in improving the experience of patients, carers, families and...