Patient Services Assistant

To lead by example and maintain high levels of customer care and administrative practice, across both the General Office and Outpatient Reception areas of the Trust, with a strong focus on data quality and activity recording. The General Office provides a front-line cash service for patients, visitors, and staff at the Royal Cornwall Hospital. The post...

To lead by example and maintain high levels of customer care and administrative practice, across both the General Office and Outpatient Reception areas of the Trust, with a strong focus on data quality and activity recording. The General Office provides a front-line cash service for patients, visitors, and staff at the Royal Cornwall Hospital. The post...

The post holder will provide services daily with patients, carers and staff. It is essential the post holder has excellent patient facing customer care skills at all levels and is responsive to the needs of all those who may encounter the General Office. The post holder will daily be responsible for the processing, payment of and recording cash payments to...

The post holder will provide services daily with patients, carers and staff. It is essential the post holder has excellent patient facing customer care skills at all levels and is responsive to the needs of all those who may encounter the General Office. The post holder will daily be responsible for the processing, payment of and recording cash payments to...

We are seeking an enthusiastic and highly motivated individual to join our Patient Services team working across both the General Office and Overseas patients team. Previous experience or skills in reception/customer service and cash handling together with a knowledge of the benefits system and Hospital Travel Cost Scheme is desirable. This is a full-time...

We are seeking an enthusiastic and highly motivated individual to join our Patient Services team working across both the General Office and Overseas patients team. Previous experience or skills in reception/customer service and cash handling together with a knowledge of the benefits system and Hospital Travel Cost Scheme is desirable. This is a full-time...

We are seeking an enthusiastic and highly motivated individual to join our Patient Services team working across both the General Office and Overseas patients team.Previous experience or skills in reception/customer service and cash handling together with a knowledge of the benefits system and Hospital Travel Cost Scheme is desirable.This is a full-time post...

Maintain a high level of customer service, financial and administrative accuracy, whilst working at times with visitors to the General Office/Reception who present challenging behaviour e.g. patients, carers and visitors who are upset, angry and frustrated or patients where there are barriers to communication. To ensure all areas are staffed and to an...

EMED Group are looking for a Administrator (Patient Transport Liaison Officer) to join our team in Cornwall, this role is based from Royal Cornwall Hospital. The PTLO position is key to help bridge the gap between hospitals and our operations team on a daily basis. Contract Type: Permanent, full time - 40 hours per week Location: Royal Cornwall...

We are looking to appoint a cheerful and highly motivated person with great interpersonal and leadership skills, and a commitment to maintaining the highest levels of customer service to join our Patient Services team working across both General Office and Outpatient Reception Services. You will be self-motivated, adaptable, have excellent time management,...

We are looking to appoint a cheerful and highly motivated person with great interpersonal and leadership skills, and a commitment to maintaining the highest levels of customer service to join our Patient Services team working across both General Office and Outpatient Reception Services. You will be self-motivated, adaptable, have excellent time management,...

Ability to interpret and analyse data both operational and financial requiring a high level of concentration and attention to detail to ensure all outpatient attendances and clinical outcomes and all financial procedures relating to the General Office are reconciled on a daily basis with appropriate action taken to resolve areas of difficulty as quickly as...

This is an exciting time to join the Patient Safety Team to provide foundational support to promoting and embedding a positive patient safety culture at RCHT. This role will provide administrative and specialist support to patient safety investigations, overseeing the Trust's risk management system and various other aspects of clinical and integrated...

The post holder will take an active role in supporting the EPR Programme and integrated governance digital agenda across the Trust. Provide strong, visible, leadership, energising, inspiring and empowering the Patient Services team and other admin and clerical staff in pursuit of a shared vision to ensure the effective and safe delivery of services through...

Are you a compassionate, resilient and organised individual with excellent clerical skills looking for an opportunity to work in a corporate team dedicated to supporting patients, relatives and service users, and Trust staff, in resolving complaints and concerns related to Trust services, and in improving the experience of patients, carers, families and...

**Location - Truro** **Hours - Part time, 3 days, 24 hours per week** **Competitive salary, bonus & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

**Location - Truro** **Hours - Part time, 3 days, 24 hours per week** **£24,000 Pro Rata, bonus & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

Are you a compassionate, resilient and organised individual with excellent clerical skills looking for an opportunity to work in a corporate team dedicated to supporting patients, relatives and service users, and Trust staff, in resolving complaints and concerns related to Trust services, and in improving the experience of patients, carers, families and...

The post holder will take an active role in supporting the EPR Programme and integrated governance digital agenda across the Trust.Provide strong, visible, leadership, energising, inspiring and empowering the Patient Services team and other admin and clerical staff in pursuit of a shared vision to ensure the effective and safe delivery of services through...

Are you a compassionate, resilient and organised individual with excellent clerical skills looking for an opportunity to work in a corporate team dedicated to supporting patients, relatives and service users, and Trust staff, in resolving complaints and concerns related to Trust services, and in improving the experience of patients, carers, families and...