Patient Services Digital Lead

Maintain a high level of customer service, financial and administrative accuracy, whilst working at times with visitors to the General Office/Reception who present challenging behaviour e.g. patients, carers and visitors who are upset, angry and frustrated or patients where there are barriers to communication. To ensure all areas are staffed and to an...

Job Purpose Act as a Digital Medicines specialist, maintain and develop high quality, consistent, patient-focused services to system users in conjunction other Digital Medicines staff. Provide a Specialist Clinical Pharmacy Service, including enquiry answering service for Digital Medicine related queries from other members of the Pharmacy team, wards and...

Patient Safety Partner s will play an important role by joining committees with a patient safety remit. Their role is to reflect the voice and needs of people who use hospital and community-based health services whilst bringing their experience of strategic and accountable leadership and decision making. We want Patient Safety Partner s at RCHT to be...

Are you a compassionate, resilient and organised individual with excellent clerical skills looking for an opportunity to work in a corporate team dedicated to supporting patients, relatives and service users, and Trust staff, in resolving complaints and concerns related to Trust services, and in improving the experience of patients, carers, families and...

An opportunity has arisen for a Patient Transport Coordinator Role. The Patient Transport Services department continues to establish itself as a single point of contact for ordering all patient transport across Cornwall and the Isles of Scilly. Working in a busy team, the successful applicant will be required to receive, assess and co-ordinate requests for...

An opportunity has arisen for x 2 Patient Transport Coordinators. (18.75 hours) On site and remote working considered. The Patient Transport Services department continues to establish itself as a single point of contact for ordering all patient transport across Cornwall and the Isles of Scilly. Working in a busy team, the successful applicant will be...

An opportunity has arisen for x 2 Patient Transport Coordinators. (18.75 hours) On site and remote working considered. The Patient Transport Services department continues to establish itself as a single point of contact for ordering all patient transport across Cornwall and the Isles of Scilly.

Are you a compassionate, resilient and organised individual with excellent clerical skills looking for an opportunity to work in a corporate team dedicated to supporting patients, relatives and service users, and Trust staff, in resolving complaints and concerns related to Trust services, and in improving the experience of patients, carers, families and...

Patient Safety Partner s will play an important role by joining committees with a patient safety remit. Their role is to reflect the voice and needs of people who use hospital and community-based health services whilst bringing their experience of strategic and accountable leadership and decision making. We want Patient Safety Partner s at RCHT to be...

At Royal Cornwall Hospitals we are embarking on the biggest investment and transformation in the digital technology that supports our patient care for more than 30 years. Our new Electronic Patient Record (EPR) will touch the lives of staff, patients and partner organisations across Cornwall, the Isles of Scilly and beyond. You could play a vital...

An exciting opportunity has arisen within our Care Group for a Patient Pathway Co-ordinator to work supporting the clinical teams. We are looking for a new member to join our administration team with the personality and passion to complement the existing team’s high standards. You should be able to work with minimum supervision and have a cheerful,...

This is a great opportunity for an experienced Sonographer to become the Lead Sonographer for the Clinical Imaging ultrasound service at the Royal Cornwall Hospitals NHS Trust. The successful person will be responsible for the line management of the Clinical Imaging Sonography team, working closely with the obstetric and gynae midwife Sonographers to...

An opportunity has arisen for a Patient Safety Incident Administrator. Supporting the Investigating Officers presents an exciting opportunity for a dynamic and enthusiastic member of staff. Supporting the Investigation Officers requires a wide variety of tasks, working with many staff as well as obtaining information from many sources. The post-holder...

An exciting opportunity has arisen within our Care Group for a Patient Pathway Co-ordinator to work supporting the clinical teams. This role will predominantly be situation within our Eldercare speciality and is part of a departmental development programme. We are looking for a new member to join our administration team with the personality and passion to...

The post holder will take an active role in supporting the EPR Programme and integrated governance digital agenda across the Trust. Provide strong, visible, leadership, energising, inspiring and empowering the Patient Services team and other admin and clerical staff in pursuit of a shared vision to ensure the effective and safe delivery of services through...

An exciting opportunity has arisen within our Care Group for a Patient Pathway Co-ordinator to work supporting the clinical teams. We are looking for a new member to join our administration team with the personality and passion to complement the existing team’s high standards. You should be able to work with minimum supervision and have a cheerful,...

To provide an efficient reception service to patients and all visitors arriving at the Emergency Department, Royal Cornwall, Hospital Be a role model demonstrating good communication and ensuring robust and open contact with all emergency department service users To register patients accurately, using the appropriate RCHT systems To act as an intermediary...

Royal Cornwall Hospitals NHS Trust is continuing on its digital and clinical transformation journey that will change the way in which we deliver care across Cornwall and the Isles of Scilly. The Electronic Patient Record (EPR) Programme will underpin everything we do for our patients, our people, and our communities, as well as creating a working environment...

To provide an efficient reception service to patients and all visitors arriving at the Emergency Department, Royal Cornwall, HospitalBe a role model demonstrating good communication and ensuring robust and open contact with all emergency department service users To register patients accurately, using the appropriate RCHT systems To act as an intermediary...

Royal Cornwall Hospitals Trust (RCHT) are embarking on an exciting, leading edge HR System Transformation Programme. Through the re-engineering and maximisation of HR System functionality, RCHT have an ambitious two-year programme planned to transform HR Services and the Corporate experience by unlocking the full capability of our HR systems, and to make...