Patient Services Digital Lead

About the RoleAs the Digital Operation Lead, you will be accountable to the Chief Operating Officer and will lead the effective integration and adoption of IT & Digital technologies for patient flow and hospital coordination. You will work closely with the eCare Programme, Cornwall IT Services, clinical and operational leads to drive improved standards of...

{"Main duties": "As a key member of the Royal Cornwall Hospitals NHS Trust leadership team, you will be responsible for driving the effective integration and adoption of IT and digital technologies for patient flow and hospital coordination. You will work closely with the eCare Programme, Cornwall IT Services, clinical, and operational leads to develop and...

To lead by example and maintain high levels of customer care and administrative practice, across both the General Office and Outpatient Reception areas of the Trust, with a strong focus on data quality and activity recording. The General Office provides a front-line cash service for patients, visitors, and staff at the Royal Cornwall Hospital. The post...

To lead by example and maintain high levels of customer care and administrative practice, across both the General Office and Outpatient Reception areas of the Trust, with a strong focus on data quality and activity recording. The General Office provides a front-line cash service for patients, visitors, and staff at the Royal Cornwall Hospital. The post...

We are seeking an enthusiastic and highly motivated individual to join our Patient Services team working across both the General Office and Overseas patients team. Previous experience or skills in reception/customer service and cash handling together with a knowledge of the benefits system and Hospital Travel Cost Scheme is desirable. This is a full-time...

We are looking to appoint a cheerful and highly motivated person with great interpersonal and leadership skills, and a commitment to maintaining the highest levels of customer service to join our Patient Services team working across both General Office and Outpatient Reception Services. You will be self-motivated, adaptable, have excellent time management,...

Maintain a high level of customer service, financial and administrative accuracy, whilst working at times with visitors to the General Office/Reception who present challenging behaviour e.g. patients, carers and visitors who are upset, angry and frustrated or patients where there are barriers to communication. To ensure all areas are staffed and to an...

**Location - Truro** **Hours - Part time, 3 days, 24 hours per week** **£24,000 Pro Rata, bonus & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

**Location - Truro** **Hours - Part time, 3 days, 24 hours per week** **Competitive salary, bonus & benefits, full training will be given** Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and...

Job Purpose Act as a Digital Medicines specialist, maintain and develop high quality, consistent, patient-focused services to system users in conjunction other Digital Medicines staff. Provide a Specialist Clinical Pharmacy Service, including enquiry answering service for Digital Medicine related queries from other members of the Pharmacy team, wards and...

Ability to interpret and analyse data both operational and financial requiring a high level of concentration and attention to detail to ensure all outpatient attendances and clinical outcomes and all financial procedures relating to the General Office are reconciled on a daily basis with appropriate action taken to resolve areas of difficulty as quickly as...

The Pharmacy Department at Royal Cornwall Hospital is delighted to be able to offer this exciting position in our Digital Medicines team. The award winning RCHT Digital Medicines team is one of the national leaders in digital pharmacy systems and has successfully rolled out our EPMA solution across Cornwall in a unique partnership with our sister Trust. The...

Job Overview: The Treatment Centre is an established family dental practice in Truro, providing dental care for the community for almost 40 years. We have recently become a private practice and patient care is our top priority - offering affordable membership plans that make dental care accessible for Cornwall. We offer routine and cosmetic dentistry,...

The opportunity has arisen for a dynamic, motivated individual to join the Outpatient Booking Team within the Clinical Support Care Group. On a day to day basis the Booking Services Lead will be responsible for leading the Outpatient Booking Team on customer service, performance management, governance, service development and redesign, working directly with...

About this OpportunityThis is an exciting chance for a pharmacist to take on a leadership role in technical services, cancer care, and nutrition. You will work closely with our multidisciplinary team to deliver high-quality patient care and contribute to the development of our TPN services.Key Responsibilities:Lead the development and implementation of...

This is an exciting time to join the Patient Safety Team to provide foundational support to promoting and embedding a positive patient safety culture at RCHT. This role will provide administrative and specialist support to patient safety investigations, overseeing the Trust's risk management system and various other aspects of clinical and integrated...

About UsSCR Recruitment Services is a leading provider of specialist recruitment solutions, connecting talented individuals with rewarding job opportunities across various sectors.We pride ourselves on building long-lasting relationships with our clients and candidates, understanding their unique needs, and delivering tailored solutions that meet their...

An exciting opportunity has arisen to join the existing Patient and Family Experience Team in overseeing all patient related EDI matters. You should have a passion for delivering a high quality service and be dedicated to driving changes which improve the experience of the care and services for patients and service users. The main purpose of this post is to...

General correspondence; ie clinic letters and other communication by use of advanced keyboard skills either using audio typing techniques or other digital formats as directed by the Post Covid Service Co-ordinator, utilising the ability to accurately transcribe dictation, understanding the context and re-arranging as necessary. Correspondence may be of a...

An exciting opportunity has arisen within our Care Group for a Patient Pathway Co-ordinator to work supporting the clinical teams. We are looking for a new member to join our administration team with the personality and passion to complement the existing team’s high standards. You should be able to work with minimum supervision and have a cheerful,...