1st Line Support Engineer

2 weeks ago


London, United Kingdom Clear IT Recruitment Limited Full time

Our client is seeking an experience 1st Line IT Support Engineer, to be based in Finchley, London.
Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT.
• Triage incoming calls and tickets and liaise with the wider IT team to manage escalations.
• Provide on-site technical support at clients premises where necessary
• Minimum 1 years experience in an IT support environment
• Experience with support of Windows Desktop OS
• Good working knowledge of the full MS Office suite
• Basic knowledge of IT networking and cabling
• Excellent telephone manner with good interpersonal and communication skills
• Any Experience With The Following Would Be a Bonus:
• Office 365 administration
• Basic server administration (AD user account creation, password resets, etc.)
• Any IT certifications from Microsoft, CCNA or other relevant IT certifications would be highly beneficial towards your application.
Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.
Job Title: 1st Line IT Support Engineer - 5293
Name * Email * Telephone * Attach your CV Maximum upload size: 5MB If you are human, leave this field blank. 2 Station Road, BrundallNorwich, NR13 5LA For Legal & Financial Recruitment, please visit:
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