1st Line Support

4 weeks ago


London, United Kingdom Huntress Full time

Job title: 1st Line Support

**Salary**: £30k - £35k

Location: London

I am excited to announce that I am currently working with a fantastic client of mine who is looking for a 1st Line Support Technician to join their London team.

The company is one of the leading intellectual property Law firms and they are looking to expand their London team hiring a 1st Line Support Technician reporting to the head of IT.

This role will suit someone with over 12 months experience working in a similar role, who can demonstrate a true passion for technology, and have ideally worked within a Professional Services environment before.

Core responsibilities:

- Ensuring that any queries are passed onto the correct team
- Ensuring that any incidents are dealt in a timely manner
- Being the first point of contact for incoming queries
- Operating the ticketing system
- Working closely with 2nd/3rd line support teams
- Office 365 including SharePoint and OneDrive implementation and support

Core qualifications:

- Excellent customer service skills
- Experience of MS Windows and Office
- Good knowledge of Windows 2016/19 Active Directory and Group Policy
- Triaging experience
- Experience administering Microsoft Active Directory, Exchange Server & Office 365
- Have great analytical skills
- Experience of help desk systems, logging and progressing calls, closure, and follow-ups

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.


  • 1st Line Support

    4 weeks ago


    London, United Kingdom Hays Specialist Recruitment Limited Full time

    1st Line Support - Short term contract - Inside IR35 - Hybrid working - London **Your new company**An renowned London university is seeking an experienced 1st line support technician to join their busy service desk team and offer staff and students 1st line support on a variety of issues. **What you'll need to succeed**: - Excellent client-facing skills,...


  • London, United Kingdom Understanding Recruitment Full time

    **1st Line Support Analyst** Are you an 1st Line Support Analyst looking for your next exciting opportunity? Perhaps the accountancy industry intrigues you? This London-based accountancy firm is looking to invest in a talented 1st Line Support Analyst to join their growing team, based in Bank, London. As the 1st Line Support Analyst, you will be...

  • 1st Line Support

    4 weeks ago


    London, United Kingdom Huntress Full time

    Job title: 1st Line Support **Salary**: £28k - £35k Location: London I am excited to announce that I am currently working with a fantastic client of mine who is looking for a 1st Line Support Technician to join their London team. The company is one of the leading intellectual property Law firms and they are looking to expand their London team hiring a...

  • 1st Line Support

    2 weeks ago


    London, United Kingdom Corecruitment Full time

    Job Title: 1st Line SupportLocation: LondonSalary: £30,000paWe are looking for a 1st Line Support engineer with about a years worth of experience. This is a great company based in London that we have placed several people with before, in fact the team you are joining is made up of CORE alumni! Experience with Microsoft office 365 is required as well as...


  • London, United Kingdom Tria Recruitment Full time

    **1st Line Support Analyst - London** Short term contract for a 1st line support role for a busy retail company based in London starting ASAP. This role is mainly office based, with some on-call at weekends (c1 in 4 weekends) working as part of a small team supporting Windows/O365. Previoushelpdesk/1st line support experience in a similar environment is...


  • London, United Kingdom Reed Full time

    First Line IT Support/ 1st Line Support Type: Permanent 1st Line Support/IT Support opportunity to develop or start your career for an industry leading global organisation. Providing technical support for users the UK and Ireland. This is a great opportunity to join a well-established organisation who can offer amazing IT experience and development. They...


  • London, United Kingdom Proactive Appointments Full time

    1st Line Support Analyst - Hybrid Our client is urgently looking for an experienced 1st Line Support Analyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over the telephone to users across the Company, both in the UK and abroad. This includes they’re online and mobile applications. You will be...

  • IT Support Specialist

    4 weeks ago


    London, United Kingdom Pertemps London Full time

    **1st Line IT Support Specialist - London - 6-month Temp - £19.31 per hour** Intergovernmental body is seeking an experienced temporary 1st Line IT Support Specialist to support their IT team at their central London headquarters. **This is a temporary role to start ASAP for an initial -month period and will pay £19.31 per hour PAYE.** The 1st Line Support...

  • IT Support Specialist

    4 weeks ago


    London, United Kingdom Pertemps London Full time

    **IT Support Specialist - 1st Line 6-month Temp - £19.31 per hour - Hybrid** Intergovernmental body is seeking an experienced temporary 1st Line IT Support Specialist to support their IT team at their central London headquarters. **This is a temporary role to start ASAP for an initial -month period and will pay £19.31 per hour PAYE.** The 1st Line Support...


  • London, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with...


  • London, United Kingdom Qurated Network Full time

    Job Description A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity...


  • London, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...


  • London, United Kingdom Qurated Network Full time

    Job DescriptionA fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to...


  • London, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...


  • London Area, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...


  • London Area, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...


  • London Area, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...


  • London, United Kingdom Adecco Full time

    **1st Line Support Analyst** **London - Hybrid working** **£29,000 - £31,000** **Experience** - Knowledge of ITIL V2/V3 basics - Experience of providing customer-focused and effective IT Help/Service Desk and 1st level IT support services, including hardware/software installation, support and configuration. - An understanding of network architecture and...


  • London, United Kingdom Lorien Full time

    IT Support Analyst - 1st & 2nd Line Support We are working with a Consultancy in need of an IT Support Analyst who can provide 1st/2nd Line, break-fix laptop support to users based on-site. You will be part of an existing team providing support to Windows based laptops and desktops.


  • London, United Kingdom Venn Group Full time

    Venn Group is currently working with a well known University based in Surrey to recruit a 1st Line Support Analyst to act as the first and central point of contact for users. This is an excellent position for someone who is looking to develop their IT customer support knowledge and experience. Job Responsibilities: • Provide initial 1st line technical...