1st Line Support

1 month ago


London, United Kingdom Huntress Full time

Job title: 1st Line Support

**Salary**: £28k - £35k

Location: London

I am excited to announce that I am currently working with a fantastic client of mine who is looking for a 1st Line Support Technician to join their London team.

The company is one of the leading intellectual property Law firms and they are looking to expand their London team hiring a 1st Line Support Technician reporting to the head of IT.

This role will suit someone with over 12 months experience working in a similar role, who can demonstrate a true passion for technology, and have ideally worked within a Professional Services environment before.

Core responsibilities:

- Ensuring that any queries are passed onto the correct team
- Ensuring that any incidents are dealt in a timely manner
- Being the first point of contact for incoming queries
- Operating the ticketing system
- Working closely with 2nd/3rd line support teams
- Office 365 including SharePoint and OneDrive implementation and support

Core qualifications:

- Excellent customer service skills
- Experience of MS Windows and Office
- Good knowledge of Windows 2016/19 Active Directory and Group Policy
- Triaging experience
- Experience administering Microsoft Active Directory, Exchange Server & Office 365
- Have great analytical skills
- Experience of help desk systems, logging and progressing calls, closure, and follow-ups

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.



  • London, United Kingdom Understanding Recruitment Full time

    **1st Line Support Analyst** Are you an 1st Line Support Analyst looking for your next exciting opportunity? Perhaps the accountancy industry intrigues you? This London-based accountancy firm is looking to invest in a talented 1st Line Support Analyst to join their growing team, based in Bank, London. As the 1st Line Support Analyst, you will be...

  • 1st Line Support

    1 month ago


    London, United Kingdom Huntress Full time

    Job title: 1st Line Support **Salary**: £30k - £35k Location: London I am excited to announce that I am currently working with a fantastic client of mine who is looking for a 1st Line Support Technician to join their London team. The company is one of the leading intellectual property Law firms and they are looking to expand their London team hiring a...


  • London, United Kingdom Understanding Recruitment Full time

    **1st Line Support Analyst** Are you a 1st Line Support Analyst looking for your next exciting opportunity? This leading charity is going through a sustained period of growth and are currently looking to invest in a 1st Line Support Analyst to join their growing team, based in Tower bridge, London. As the 1st Line Support Analyst, you will be responding...

  • 1st Line Support

    39 minutes ago


    London, United Kingdom Julie Rose Recruitment Full time

    **Hours**: Flexible (8am-4pm, 9am-5pm or 10am-6pm) with remote work option on a Friday **Key Responsibilities & Duties for 1st Line IT Support**: - Owning the service desk queue and properly receiving, prioritising, documenting, and resolving end user help requests - Answering queries and addressing system and user issues in a timely and professional...

  • 1st Line Support

    3 weeks ago


    London, United Kingdom Corecruitment Full time

    Job Title: 1st Line SupportLocation: LondonSalary: £30,000paWe are looking for a 1st Line Support engineer with about a years worth of experience. This is a great company based in London that we have placed several people with before, in fact the team you are joining is made up of CORE alumni! Experience with Microsoft office 365 is required as well as...


  • London, United Kingdom Capital IT Resourcing Full time

    **1st Line IT Support Engineer** Location: London - Hybrid with Working from Home **Salary**: £25,000 - £27,000 My client based in London, are URGENTLY seeking a permanent **1st Line IT Support Engineer**. As a **1st Line IT Support Engineer,** you must have experience working in a very customer focused environment and enjoy Desk Side Support. In this...


  • London, United Kingdom Capital IT Resourcing Full time

    **1st Line IT Support Engineer** Location: London - Hybrid with Working from Home **Salary**: £24,000 - £26,000 My client based in London, are URGENTLY seeking a permanent **1st Line IT Support Engineer**. As a **1st Line IT Support Engineer,** you must have experience working in a very customer focused environment and enjoy Desk Side Support. In this...

  • 1st Line Support

    1 month ago


    London, United Kingdom Adecco UK Full time

    1st Line Support Full-time in Office London City - St Paul's area (9:00-5:00) Salary - 28-31k As an IT Support Consultant (1st Line), Service Support Technician you will be responsible for the receipt of problems reported by customers, and the co-ordination of rapid and appropriate responses/resolution to incidents and requests, including channelling...


  • London, United Kingdom Situations Vacant Ltd Full time

    1st Line Support Technician Rates £200-250 per day Minimum contract period is 9 Months Location, Cavendish Square. Central London The 1st Line Support Technician shall in normal circumstances be available on-site four days per week being ordinarily Monday to Thursday. **Profile**: The 1st Line Support Technician will be recruited under the following...


  • London, United Kingdom Reed Full time

    First Line IT Support/ 1st Line Support Type: Permanent 1st Line Support/IT Support opportunity to develop or start your career for an industry leading global organisation. Providing technical support for users the UK and Ireland. This is a great opportunity to join a well-established organisation who can offer amazing IT experience and development. They...


  • London, United Kingdom Proactive Appointments Full time

    1st Line Support Analyst - Hybrid Our client is urgently looking for an experienced 1st Line Support Analyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over the telephone to users across the Company, both in the UK and abroad. This includes they’re online and mobile applications. You will be...


  • London, United Kingdom MSP Direct Sourcing Full time

    **Job title**: 1st Line Support Operator **Location**: London - E16 **Contract length**: 6 month initial contract - Potential to be made permanent **Rate**: £15.53 per hour **Shift Pattern**: 4 days on - 4 days off - Every 2 weeks on night shift. Day shift - 07:30am - 6:45pm and Night shift - 19:30pm - 06:45am (Training is all office based Monday -...


  • London, United Kingdom Digby Morgan Full time

    summary - _ city of london, london_ - _ contract_- specialism - it- sub specialism - support- reference number - PR-1232348 - job details Job - Junior 1st Line Support Duration - 5 Month Contract Day Rate - £150 - £165 Per Day Location - Central London Fully On-site I am currently looking for somebody who has some IT support/ 1st line support...

  • 1st Line Support

    1 month ago


    London, United Kingdom Roc Search Limited Full time

    An NHS client of mine, based in East London, are looking for a 1st/2nd Line Support Engineer on an initial 3 month contract. The role is FULLY ONSITE in East London. Day rate is £150, INSIDE IR35. This is a mixture of service desk and face to face support. The role is a 1 stage face to face interview, and an immediate start.


  • London, United Kingdom Venn Group Full time

    **Permanent Opportunity** **1st Line Support Analyst** We are working with a public sector organisation in London who are looking for a 1st Line Support Analyst to help support the team in their BAU operations. Core deliverables of this post include: - Providing face to face support to college staff and students to help resolve incidents, fulfil service...


  • london, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...


  • London, United Kingdom Qurated Network Full time

    Job Description A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity...


  • London, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...


  • London, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with...


  • London, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...