1st Line Support Analyst

**1st Line Support Analyst** Are you an 1st Line Support Analyst looking for your next exciting opportunity? Perhaps the accountancy industry intrigues you? This London-based accountancy firm is looking to invest in a talented 1st Line Support Analyst to join their growing team, based in Bank, London. As the 1st Line Support Analyst, you will be...

1st Line Support Analyst - Hybrid Our client is urgently looking for an experienced 1st Line Support Analyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over the telephone to users across the Company, both in the UK and abroad. This includes they’re online and mobile applications. You will be...

**Contract Opportunity** **1st Line Support Analyst** **Enhanced DBS Required** **Location**: Hackney **Rate**: £120 per day **Length**:Ongoing - immediate start We are working with a public organisation in Hackney who are looking for a 1st Line Support Analyst to help support the team in their BAU operations: You must have had an Enhanced DBS...

**1st Line Support Analyst** **London - Hybrid working** **£29,000 - £31,000** **Experience** - Knowledge of ITIL V2/V3 basics - Experience of providing customer-focused and effective IT Help/Service Desk and 1st level IT support services, including hardware/software installation, support and configuration. - An understanding of network architecture and...

First Line IT Support/ 1st Line Support Type: Permanent 1st Line Support/IT Support opportunity to develop or start your career for an industry leading global organisation. Providing technical support for users the UK and Ireland. This is a great opportunity to join a well-established organisation who can offer amazing IT experience and development. They...

Venn Group is currently working with a well known University based in Surrey to recruit a 1st Line Support Analyst to act as the first and central point of contact for users. This is an excellent position for someone who is looking to develop their IT customer support knowledge and experience. Job Responsibilities: • Provide initial 1st line technical...

IT Support Analyst - 1st & 2nd Line Support We are working with a Consultancy in need of an IT Support Analyst who can provide 1st/2nd Line, break-fix laptop support to users based on-site. You will be part of an existing team providing support to Windows based laptops and desktops.

**Role**: 1st/2nd Line IT Analyst **Salary**: £30,000 **Location**: Central London & Remote A global consultancy firm which is a leader in its sector is looking for an ambitious 1st/2nd Line IT Analyst to join their growing team to act as the first point of contact for all IT related issues. **The Role**: The position will provide a fantastic opportunity...

1st Line Support Analyst-Inside IR35-Onsite - Providing 1st line support to ICT's customers in accordance to agreed service levels and performance standards. 1st line support covers incidents, queries and service requests. 1st Line Support Analysts are rotated from time to time across the followingthree teams: - TechBar, providing face to face support to...

**1st Line Support Engineer - Hybrid** **£25,000 - £30,000** Henderson Scott are currently recruiting for a Service Desk Analyst based in North London on a Hybrid basis to join their busy Service Desk Team. **Responsibilities** As a member of the Service Desk team, you will give top-notch assistance in a rapidly expanding, high-pressure setting. You'll be...

IT Support Analyst, London, 6 Month FTCAn interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd line support calls and to assist with resolving higher level calls.Resolving 1st...

Technical Support Analyst – Trading Systems – FIX – 1st Line Technical Support Analyst – Trading Systems – FIX – 1 st Line Technical Support Analyst is required to join our Financial Services client to provide 1 st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a...

Position: 1st Line Support Company pension * Gym membership * On-site parking * Private medical insurance * Sick pay Excited about diving into the dynamic realm of IT support? A trailblazing tech enterprise with a 25-year track record of innovation is on the lookout for a skilled individual to join their team as a 1st Line Support Analyst.

Our client is a professional services organisation that operates a variety of projects primarily in London/Canary Wharf. 1st Line Support Analyst - City of London Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams. Maintain service desk platform including its...

**1st Line Support - St Ives - Cambridgeshire - to £25k - Hybrid working, some days from home** Our MSP client is looking for a 1st Line Support Analyst to join their expanding team to provide Technical IT Support to both internal and external customers. You will be responsible for: - Providing internal technical support for our clients systems including...

About Our Client Our client is a professional services organisation that operates a variety of projects primarily in London/Canary Wharf. Job Description 1st Line Support Analyst - City of London Triage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams. Maintain service...

**1st line Support / Service Desk Analyst Temp / Contract - min 3 months London / Hybrid** - VOIP, Active Directory / O365 _ 1st line Support / Service Desk Analysts are required by prestigious London based retail organisation. The offices are based in the West End of London and they are offering hydrid or 100% office working. Either a Fixed Term contract,...

**IT Service Desk Analyst - First Line Support - London City - International Law Firm** **Salary - 28/34k** depending on Experience + on call allowance (£350 1 in 7 weeks for 4.00pm to midnight shift Mon - Fri **from home** and for being on-call that weekend + £30 per ticket at the weekend). **Working pattern**: 7 hours per day to commence not earlier...

IT Support Analyst - 1st & 2nd Line Support SC Cleared - Must be current 1 month initially - possible extension Inside IR35 We are working with a Consultancy in need of an IT Support Analyst who can provide 1st/2nd Line, break-fix laptop support to users based on-site. You will be part of an existing team providing support to Windows based laptops and...

**1st/2nd Line Support Analyst** **North London** **£33,500** - Maintain a pro-active role in monitoring all requests, incidents and problems, having complete visibility on the Infrastructure Service Desk. - Respond to Service Desk phone calls/tickets as needed, focusing on 2nd line tickets and activities, and taking on tickets escalated by the 1st line...