1st/2nd Line IT Analyst

2 months ago


London, United Kingdom In Technology Group Limited Full time

**Role**: 1st/2nd Line IT Analyst
**Salary**: £30,000
**Location**: Central London & Remote

A global consultancy firm which is a leader in its sector is looking for an ambitious 1st/2nd Line IT Analyst to join their growing team to act as the first point of contact for all IT related issues.

**The Role**:
The position will provide a fantastic opportunity to work with a wide range of technologies and systems, including the Office 365 stack, MS Azure, Servers, deployment tools, networking equipment, and more
- Provide 1st and 2nd line support both onsite and remotely, across multiple platforms
- Use SCCM for deployments and patch management
- Assist the Infrastructure team to ensure all systems are operating efficiently
- Troubleshoot and diagnose technical issues in a timely manner, and escalate to the senior team when necessary
- Assist the infrastructure and project teams with an exciting range of projects

**Technologies**:

- Active Directory / Azure AD
- Exchange / Office 365
- SharePoint and Teams
- Windows Server & OS
- Basic SCCM or Intune
- Hardware, including desktops, laptops, printers, mobile devices
- Networking protocols - DNS/DHCP/TCP-IP
- Routers, VPNs

**Benefits & Full Package**:

- 25 Days' annual leave
- Profession training courses & certificates
- Private health and dental insurance
- Hybrid working model

Are you being denied the progression and promotion you deserve?

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.



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