1st & 2nd Line Service Desk Analyst

**1st/2nd Line Support Analyst** **North London** **£33,500** - Maintain a pro-active role in monitoring all requests, incidents and problems, having complete visibility on the Infrastructure Service Desk. - Respond to Service Desk phone calls/tickets as needed, focusing on 2nd line tickets and activities, and taking on tickets escalated by the 1st line...

**Role**: 1st/2nd Line IT Analyst **Salary**: £30,000 **Location**: Central London & Remote A global consultancy firm which is a leader in its sector is looking for an ambitious 1st/2nd Line IT Analyst to join their growing team to act as the first point of contact for all IT related issues. **The Role**: The position will provide a fantastic opportunity...

This is a great opportunity for an IT Support Engineer to join a rapidly growing business in Central London to provide 1st & 2nd line IT Support on a temporary 2 month contract. To be considered for this position you will have at least a years experience providing 2nd line BAU user support both deskside and remotely. With members of staff being...

Service Desk Analyst (1st line) 3 months contract - view to extend until 31/03/2025 London - onsite 3 days a week £149.50 per day inside ir35 Role The role of the Service Desk Analyst is to provide first line support for all clients staff. This role handles calls that have been sent through to the Service Desk, which is the central point of contact for...

Service Desk Analyst (1st line) 3 months contract - view to extend until 31/03/2025 London - onsite 3 days a week £149.50 per day inside ir35 Role The role of the Service Desk Analyst is to provide first line support for all clients staff. This role handles calls that have been sent through to the Service Desk, which is the central point of contact for...

Service Desk Analyst - 1st Line - 2nd Line - Active Directory - Exchange - M365 - Banking My client, a leader in FS, are looking for a Service Desk Analyst with experience in both 1st and 2nd line support to join their team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and...

IT Support Analyst 6 Month FTC Our client seeks an experienced IT support Analyst to join their team on a 6-Month Fixed Term Contract. You will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will be the onsite presence for desk side support to users based in the London office. You will be...

IT Support Analyst - 1st & 2nd Line Support We are working with a Consultancy in need of an IT Support Analyst who can provide 1st/2nd Line, break-fix laptop support to users based on-site. You will be part of an existing team providing support to Windows based laptops and desktops.

London Salary to £35,000 + Bonus + Benefits Successful and high growth Media business is looking for a 2nd Line Service Desk Analyst to join their team. Impressive central London offices with roof top bar and subsidised cafe, funky break out areas and a diverse and inclusive culture that encourages and supports career progression. This role is available...

**1st and 2nd Line IT Support - Media** **- £250 per day inside IR35 - 6 month contract - Hammersmith (hybrid)** Handle is working with a Global Broadcast / Entertainment Company to hire an experienced and self starting 1st & 2nd Line Support Engineer to support an established team that enable a dynamic and exciting TV company. This will be a critical role...

**1st & 2nd Line Support - Design/Architecture Studio - King's Cross** A rare opportunity to join a prestigious Global Design and Architecture Studio as a 1st and 2nd Line IT Support Analyst has arisen due to the recent growth of the organisation. The studio is looking for a passionate and friendly 1st & 2nd Line Support Analyst to join their Digital team,...

**2nd Line Support Engineer** Are you a 2nd Line Support Engineer with experience in the accounting industry looking for your next exciting opportunity? This London-based accountancy firm is looking to invest in a talented 2nd Line Support Engineer to join their growing team, based in Bank, London. As the 2nd Line Support Engineer, you will be responding...

**1st line Support/Service Desk Analyst London Circa £35K** VOIP, Active Directory/O365 1st line Support/Service Desk Analyst is required by prestigious London-based retail organisation. If you can offer great IT customer service, know a little about VOIP, AD/O365, Windows build, printer configuration, and can juggle tickets, resolve issues - and keep...

ServiceDesk Analyst Rate - £17 an hour Location - London (5 days a week on-site) Duration - 3 Months Initially Ir35 - Inside (Must use an umbrella company) - Provision of 1st and 2nd line support on all TS related matters including supporting and working with MAC's, PCs, laptops, network devices, printers, smart phones tablet devices, AV and telecoms;...

Joining a firm within the entertainment and sports industry, you will be landing in an ever-changing environment, working for a company that pride themselves on being at the forefront of technology. Reporting to the head of service desk, you will be providing 1st and 2nd line support to all EU and APAC regions. Location: Hammersmith (Hybrid) Your role as...

Joining a firm within the entertainment and sports industry, you will be landing in an ever-changing environment, working for a company that pride themselves on being at the forefront of technology. Reporting to the head of service desk, you will be providing 1st and 2nd line support to all EU and APAC regions. Location: Hammersmith (Hybrid) Your role as...

**Role Overview** We are seeking multiple Service Desk Analysts! If you enjoy providing 1st and 2nd line support within a busy service desk environment, then we would love to hear from you! The role itself will be as you expect. Handling incidents in a timely and proactive manner; delivering first class IT service support to the end users; and working...

We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player. Reporting to the Infrastructure and Service Desk Manager within the Technology Team. In the Service Desk Analyst role, you will receive and log all first-line technical queries and requests on the service management tool...

**1st line Support / Service Desk Analyst Temp / Contract - min 3 months London / Hybrid** - VOIP, Active Directory / O365 _ 1st line Support / Service Desk Analysts are required by prestigious London based retail organisation. The offices are based in the West End of London and they are offering hydrid or 100% office working. Either a Fixed Term contract,...

**Job title**: Service Desk Analyst I am excited to share that I am currently recruiting for a Service Desk Analyst for a fantastic client of mine who operates within Financial Services sector. **Core responsibilities**: - To provide 1st & 2nd line IT support to the company's UK's user community - Respond and answer all service desk calls in a timely &...