1st/2nd Line Support Analyst

4 weeks ago


London, United Kingdom Ashdown Group Full time

This is a great opportunity for an IT Support Engineer to join a rapidly growing business in Central London to provide 1st & 2nd line IT Support on a temporary 2 month contract.
To be considered for this position you will have at least a years experience providing 2nd line BAU user support both deskside and remotely.
With members of staff being supported by an IT team of 2. This role will be 5 days a week full time in the office, with occasional trips to other zone 1 offices.
The ideal candidate will have a strong Microsoft background, with the following essential skills:
Windows 10 or 11
Office 365 (SharePoint, Teams, One Drive & Exchange Online)
Building & setting up PC’s, laptops, printers, wifi, and mobiles
Working closely with the IT Director you will be onsite full time in Central London providing deskside user support, as well as remote support to members of staff.
00 per hour including Employer NI and holiday entitlement.
If you are an experienced IT Support Analyst, IT Support Engineer, IT Helpdesk Analyst or IT Service Desk Analyst with solid 1st & 2nd line BAU user support skills please apply.
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