1st Line Support Engineer

2 weeks ago


London, United Kingdom 360 Resourcing Solutions Full time

**1st Line Support Engineer (in house)**

**Office based, no hybrid/remote. Must be commutable to West Ealing**

**£23,000 - £30,000 DOE**

**Duties**

Duties include (but are not limited to):

- Troubleshooting internal PC, printer and network issues with assistance from our PC support provider
- Troubleshooting clients’ network and telephony issues with assistance from our network and telephony support providers
- Producing 2D and 3D floorplans for use as marketing materials
- Resolving issues with the building’s technical systems such as access control and CCTV
- Handling and housekeeping of new users including requesting changes to SharePoint permissions
- Being involved in all major IT and Telecoms projects across the portfolio.
- Providing technical training for new starters
- Monitoring and internally communicating potential cyberthreats to the Team and providing awareness training
- Managing backups and recoveries for all systems
- Providing information relating to telecoms billing & procurement matters
- Provide backup support to Centre Teams by way of admin support or reception cover

**Competencies**
- A positive approach and good customer facing skills
- A good knowledge of Microsoft Office 365 including Outlook, Excel, Word, and Power Point
- A familiarity with IT networking (firewalls, switches and ethernet devices)
- Excellent written and verbal communication skills
- Good organisational skills with the ability to manage deadlines and prioritise tasks
- A flexible approach to working from other centrelocations as required

**Salary**: £23,000.00 - £30,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- IT support: 1 year (preferred)

Work Location: West Ealing



  • London, United Kingdom Understanding Recruitment Full time

    **1st Line Support Analyst** Are you an 1st Line Support Analyst looking for your next exciting opportunity? Perhaps the accountancy industry intrigues you? This London-based accountancy firm is looking to invest in a talented 1st Line Support Analyst to join their growing team, based in Bank, London. As the 1st Line Support Analyst, you will be...


  • London, United Kingdom Latcom Plc Full time

    1st Line IT Support Engineer. My client based in London (nearest tube - Westminster) my client are looking for a 1st Line IT Support Engineer who is looking to progress into a 2nd line role. My client will offer full training and good career progression! **Please note this role is 100% office based and offers no WFH.**Working hours are on a shift pattern...


  • London, United Kingdom Qurated Network Full time

    Job Description A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity...


  • London, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with...


  • London, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...


  • London, United Kingdom Henderson Scott Full time

    **1st Line Support Engineer - Hybrid** **£25,000 - £30,000** Henderson Scott are currently recruiting for a Service Desk Analyst based in North London on a Hybrid basis to join their busy Service Desk Team. **Responsibilities** As a member of the Service Desk team, you will give top-notch assistance in a rapidly expanding, high-pressure setting. You'll be...


  • London, United Kingdom Qurated Network Full time

    Job DescriptionA fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to...


  • London Area, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...


  • London Area, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...


  • London Area, United Kingdom Qurated Network Full time

    A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and remotely with issues relating to Office 365, SharePoint and Azure. This role offers the opportunity to work with senior...

  • 1st Line Support

    1 week ago


    London, United Kingdom Corecruitment Full time

    Job Title: 1st Line SupportLocation: LondonSalary: £30,000paWe are looking for a 1st Line Support engineer with about a years worth of experience. This is a great company based in London that we have placed several people with before, in fact the team you are joining is made up of CORE alumni! Experience with Microsoft office 365 is required as well as...


  • London, United Kingdom Reed Full time

    First Line IT Support/ 1st Line Support Type: Permanent 1st Line Support/IT Support opportunity to develop or start your career for an industry leading global organisation. Providing technical support for users the UK and Ireland. This is a great opportunity to join a well-established organisation who can offer amazing IT experience and development. They...


  • London, United Kingdom Xact Placements Limited Full time

    Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed Service clients, working on BAU support...


  • London, United Kingdom Xact Placements Limited Full time

    Location: Oxfordshire (office based)My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to their Managed Service clients, working on BAU support...

  • 1st Line Support

    4 weeks ago


    London, United Kingdom Huntress Full time

    Job title: 1st Line Support **Salary**: £28k - £35k Location: London I am excited to announce that I am currently working with a fantastic client of mine who is looking for a 1st Line Support Technician to join their London team. The company is one of the leading intellectual property Law firms and they are looking to expand their London team hiring a...


  • London, United Kingdom 83zero Limited Full time

    1st Line Support Engineer 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses in shipping, real estate, energy, banking, and investments. ...


  • London, United Kingdom Clear IT Recruitment Limited Full time

    Our client is seeking an experience 1st Line IT Support Engineer, to be based in Finchley, London. Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT. • Triage incoming calls and tickets and liaise with the wider IT team to manage escalations. • Provide on-site technical support at clients...


  • London, United Kingdom Applause IT Full time

    **1st / 2nd Line Support Engineer - Microsoft, Networking, O365** **Central London (Hybrid) - £23,000 - £30,000 + Benefits** Applause IT are looking for a **1st / 2nd Line Support Engineer** with experience within a Microsoft operating environment, to join a forward thinking and growing business. Essential Skills/Experience: - Any knowledge of...

  • 1st Line Support

    1 week ago


    London, United Kingdom Clearwater People Solutions Full time

    **1st Line Support**: - Location- London- Contact name: - Suzi Jago- Job ref: - 5615- Published: - 11 days ago1


  • London, United Kingdom Proactive Appointments Full time

    1st Line Support Analyst - Hybrid Our client is urgently looking for an experienced 1st Line Support Analyst to join their team on a permanent basis. You will provide best-in-class IT Support face to face and over the telephone to users across the Company, both in the UK and abroad. This includes they’re online and mobile applications. You will be...