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Customer Service Coordinator
3 months ago
PE Global is recruiting a customer service coordinator for our multinational mining and construction client based in Birchwood. The role is hybrid and an initial 6-month contract.
Responsibilities:
- Logging incoming customer enquiries and responding in a timely manner.
- Using multiple reports for identifying potential problems.
- Interpreting the voice of the customer.
- General administration duties within customer ops team.
- Regular contact points with the customer, both on the phone and through teams.
- General update to customers on their account via presentations.
Requirements:
- Strong administrator with a common sense approach
- Experience within a customer operations
- Confidant communicator able to build strong working relationships
- Demonstrate meticulous levels of attention to detail.
- Strong team player with the ability the work autonomously
Interested candidates should submit an updated CV.
***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK***
