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Resident Service Assistant East London

2 months ago

Barking, United Kingdom deverellsmith Full time

Deverellsmith are working in collaboration with a well known brand in the BTR space, who are seeking an Resident Service Assistant (RSA) to join their East London team.

If you have experience in some aspect of property management and customer service this could be a strong fit.

Responsibilities Include:

  • Managing Inventories
  • Processing move outs and liaison with departing residents
  • Inspection of the properties
  • Maintenance Management
  • Liaison with maintenance contractors responsible for apartment maintenance
  • Liaising with residents and arranging appointments to visit apartments as required
  • Taking enquiries via phone and via help desk ensuring that all resident's needs are addressed promptly
  • Assisting in managing arrears
  • Ensuring tenancy and apartment compliance
  • Managing Deposits

If you are interested in applying, please send an updated CV