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Senior Account Executive
4 months ago
As a Senior Account Executive, you'll enhance contact centres with technology that boosts employee satisfaction and customer engagement. Lead a team including a Sales Solution Engineer and a CX Solutions Consultant to drive new business. Prospect, qualify, and close deals.
Key Responsibilities:
- Achieve personal and team KPIs: sales quota, demos, discovery calls, and pipeline deals.
- Source deals through outbound prospecting.
- Conduct discovery calls with the Sales Solution Engineer.
- Demo the product for prospects.
- Execute outbound sales campaigns with the team.
- Manage the sales cycle and close deals promptly.
- Lead and coach your team, sharing knowledge and best practices.
- Master the product, understanding value propositions and objection handling.
- Seek professional development to enhance sales skills.
- Log and report on KPIs and prospect information.
About You:
You are an experienced sales professional with a passion for cutting-edge technology and a consultative approach. You excel at educating customers and have a proven track record.
Technical Skills:
- 5+ years in B2B SaaS platform sales.
- 3+ years selling CX/EX solutions in contact centres.
- Experience leading a revenue team.
- Proficient with social networking tools.
- Understanding of contact centre challenges.
- Experience with cold outreach and pipeline building.
- Consistently meet and exceed goals and KPIs.
Personal Attributes:
- Creative problem solver and critical thinker.
- Excellent hunting skills and an inclusive mindset.
- Self-starter with accountability and openness to feedback.
- Passionate about sales and relationship-building.
- Detail-oriented with strong administrative and technical skills.
- Strong leadership and team-building abilities.
- Energetic, outgoing, and a great communicator.
- Values passion, curiosity, and generosity.
- Competitive and goal-oriented.
- Experience in scale-up businesses with best practice development.