Ticketing Service Team Executive

1 month ago


London, United Kingdom Succeed Recruitment Solutions Full time

We have a fantastic, new opportunity for an experienced Ticketing Executive to join a leading Tour Operator.


Working within our client's Reservations Service Team, the successful candidate will be responsisble for ensuring that tickets are issued accurately and on a timely basis and actioning schedule changes quickly and efficiently.


Ticketing and GDS experience is essential for the role and in return, our client can offer a highly competitive salary circa £28k plus bonus and excellent travel industry benefits.


For more information, please see our website for further details, or apply online.


Role of Ticketing Service Team Executive:

  • Ensure that all queues are kept up to date including: schedule changes, general, web, native and re-issues,
  • Ensure that all Q’s are checked at the end of the day to ensure that all tickets have been issued.
  • Monitor fuel, tax and fare increases and ensure that agents and clients are notified and deadlines are met.
  • Assist with the BSP Ticket Audit
  • Monitor schedule changes and ensure that agents and customers are advised of scheduled changes and then action changes.
  • Advise the crisis team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed.
  • Assist with airline refund and ensure they are processed within set guidelines.
  • Investigate any ADM’s received and ensure that if required they are disputed with the airlines.
  • Ensure that E-tracker refunds are kept up to date and processed from the reports
  • Complete rebooking of flights, hotels and transfers when needed.
  • Out of hours support when required on a Rota basis or to cover sickness.


Skills required for the role:

  • Minimum 2 years in airline reservations/ticketing role using a GDS
  • Exceptional customer service skills
  • Great attention to detail and accuracy
  • Ability to remain calm working in a highly pressurised environment
  • Ability to organise, prioritise and manage own workload to tight deadlines


If you’re interested in learning more about this Ticketing Service Team Executive role, please press the apply online button now


Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com


Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.


  • Ticketing Agent

    2 months ago


    London, United Kingdom C&M Executive Recruitment Full time

    **Ticketing Executive** - Required for this lovely upmarket tour operator. They are looking for an experienced Galileo or Amadeus Ticketer and will pay up to £31,000 + benefits for this Monday to Friday position. **Ticketing Executive - Duties**: - Run daily ticket deadline report from GDS - Issue tickets using Galileo - Revalidate tickets/Reissue tickets...

  • Ticketing Agent

    3 months ago


    London, United Kingdom C&M Executive Recruitment Full time

    **Ticketing agent (sabre)** required to work for this expanding business travel company from home based anywhere in Europe. Ticketing experience is a must, strong on sabre. Monday to Friday 9am to 5.30pm, salary up to £31,600 plus bonus and benefits. **Ticketing agents duties** - Performs Quality Control for all tickets and ensures ticketing is done for...


  • London, United Kingdom ASM Global Full time

    Ticketing & Box Office Executive - OVO Arena Wembley Who We Are We are ASM Global, and we host breath-taking live events at our venues around the globe. Our impressive network of over 350 Stadiums, Arenas, Conference Centres and Theatres have welcomed some of the World’s most exciting Music Artists and Sporting Events. Our vision is to connect...


  • London, Greater London, United Kingdom STH Group Full time

    About the RoleWe are seeking an experienced Senior Ticketing Manager to join our team at STH Group, a leading provider of ticketing services for major sporting events. In this role, you will support the Head of Ticketing in delivering exceptional ticketing services and developing strategic initiatives to enhance fan experiences.Key ResponsibilitiesDevelop...


  • London, United Kingdom STH Group Full time

    STH Group, a subsidiary of Sodexo Live, operates with a global presence, offering unparalleled service in the event management sector.Our organization collaborates with event organizers to enhance the experience of the world's premier sporting events. From the Olympic Games to various Rugby World Cups, our award-winning team is dedicated to crafting travel...


  • London, United Kingdom Royal Botanic Gardens Kew Full time

    Job summaryKew Gardens is a leading visitor attraction, welcoming millions of visitors a year.This new role is vital in ensuring a seamless experience for our visitors, from ticket purchase to entry. You will be part of the Visitor Operations Team which comprises commercial and visitor facing functions, driving revenue for Kew through admissions and events...

  • Ticketing Manager

    3 weeks ago


    London, Greater London, United Kingdom Handle Recruitment Full time

    Position OverviewWe are excited to collaborate with a renowned Talent Management and Television Production firm in search of a proficient Ticketing Manager to enhance their team. This essential position involves supervising the effective execution of ticketing arrangements and sales, formulating and implementing ticketing strategies, and liaising closely...

  • Ticketing Manager

    3 weeks ago


    London, Greater London, United Kingdom Handle Recruitment Full time

    Position OverviewWe are excited to collaborate with a renowned Talent Management and Television Production firm in search of a proficient Ticketing Manager to enhance their team. This essential position involves supervising the effective execution of ticketing arrangements and sales, formulating and implementing ticketing strategies, and collaborating...

  • Head of Ticketing

    4 months ago


    London, United Kingdom AEG Full time

    The AEG Presents International Touring team are looking for someone to head up their international ticketing department. You’ll build out the Ticketing team by recruiting and onboarding the right people at the right time to assist with the ticketing needs of the International Touring Team. This is a hands-on role. You’ll be responsible for overseeing...


  • London, Greater London, United Kingdom STH Group Full time

    About the RoleWe are seeking an experienced Senior Ticketing Manager to join our team at STH Group, a leading provider of ticketing services for major sporting events. As a key member of our team, you will play a critical role in supporting the Head of Ticketing in delivering exceptional ticketing services to our clients.Key ResponsibilitiesDevelop and...


  • London, Greater London, United Kingdom STH Group Full time

    About the RoleWe are seeking an experienced Senior Ticketing Manager to join our team at STH Group, a leading provider of ticketing services for major sporting events. In this role, you will support the Head of Ticketing in delivering exceptional ticketing services and developing strategic initiatives to enhance fan experiences.Key ResponsibilitiesDevelop...


  • London, United Kingdom STH Group Full time

    About STH GroupSTH Group is a leading provider of ticketing services for major sporting events worldwide. With offices in London, Auckland, and Melbourne, we offer a truly global reach and service offering.Our company partners with event owners to create travel and hospitality programs that enhance the fan experience. From the Olympic Games to the Cricket...


  • London, United Kingdom The Lost Estate Full time

    We are seeking an experienced, highly organised and proactive Ticketing Sales Supervisor to join our team at The Lost Estate. We are looking for an individual with a proven **track record in high-end theatre or events**. You will be passionate about the arts and hospitality and believe in our mission of bringing TLE’s immersive experiences to the widest...

  • Transport Executive

    21 hours ago


    London, Greater London, United Kingdom Club Med Full time

    About Club MedClub Med is a leading provider of premium all-inclusive holidays, with a rich history dating back to 1950. Our mission is to deliver unforgettable experiences to our customers, and we're committed to exceeding their expectations.Job OverviewWe're seeking a highly skilled Transport Executive to join our team. As a key member of our Transport...

  • Transport Executive

    24 hours ago


    London, Greater London, United Kingdom Club Med Full time

    About Club MedClub Med is a leading provider of premium all-inclusive holidays, with a rich history dating back to 1950. Our mission is to deliver unforgettable experiences to our customers, and we're committed to exceeding their expectations.Job OverviewWe're seeking a highly skilled Transport Executive to join our team. As a key member of our Transport...


  • London, United Kingdom Wakanow.com UK Ltd Full time

    Job Summary: **Responsibilities**: - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation on the customers’ desired travel dates. - Helping plan travel itineraries by suggesting...


  • London, Greater London, United Kingdom STH Group Full time

    About the RoleSTH Group, a leading provider of travel and hospitality programs for major sporting events, is seeking an experienced Senior Ticketing Manager to join our team.This is an exciting opportunity to work with a dynamic and award-winning team that covers the globe to create unforgettable experiences for sports fans.Key ResponsibilitiesDevelop and...


  • London, Greater London, United Kingdom LiveNation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Ticketing Coordinator to join our team at Live Nation. As a key member of our ticketing department, you will be responsible for providing administrative support to our Event Ticketing Managers and ensuring the smooth operation of our ticketing systems.Key ResponsibilitiesCoordinate the on-sale...


  • London, Greater London, United Kingdom LiveNation Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Ticketing Coordinator to join our team at Live Nation. As a key member of our ticketing department, you will be responsible for providing administrative support to our Event Ticketing Managers and ensuring the smooth operation of our ticketing systems.Key ResponsibilitiesCoordinate the on-sale...

  • Ticketing Assistant

    3 months ago


    London, United Kingdom Crystal Palace FC Full time

    **Job Location Selhurst Park Stadium** **Contract Type Full-time** **Salary/ ROP £23,302.50** **Who we are**: We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - our London office, Selhurst Park stadium and our Training Ground/Academy, we offer the best...