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Ticketing Agent

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London, United Kingdom C&M Executive Recruitment Full time

**Ticketing Executive** - Required for this lovely upmarket tour operator. They are looking for an experienced Galileo or Amadeus Ticketer and will pay up to £31,000 + benefits for this Monday to Friday position.

**Ticketing Executive - Duties**:

- Run daily ticket deadline report from GDS
- Issue tickets using Galileo
- Revalidate tickets/Reissue tickets where necessary (E.g Time changes/Upgrades etc)
- Log all ticket numbers (includes refunds/Mco/Acm/Adm) into res system & amend costs where necessary
- Check all itineraries for cost saving opportunities to clients and recognise mark up opportunities.
- Process refunds via Gal system & where necessary by writing to the airline
- Check BSP website for ADM/ACM & any Iata/BSP notices
- Twice monthly:

- Reconcile BSP report
- Request Group rates when requested by travel consultants
- Deal with all Airline rates and advise marketing/ sales and commercial manager on special offers

**Ticketing Executive - Requirements**:

- Ticketing experience is a must using Galileo as a preference; will consider Amadeus
- BSP knowledge
- Revalidate and reissuing experience
- Experience of checking itineraries for mark up opportunities

**Additional information**
- Hybrid 3 days in the office and 2 days from home
- Great benefits indluding 25 days holidays, pension, discounted Gym membership, season ticket loan etc