Senior Reservations and Ticketing Agent- London

3 weeks ago

London, United Kingdom Qatar Airways Full time

We are pleased to announce an incredibly exciting opportunity to join our ground services team in London as Senior Reservations and Ticketing Agent.
- A Senior Reservations and Ticketing agent will be making and confirming reservations for passengers, selling tickets for the airlines.
- Serve customers professionally through telephone or in person in order to achieve customer satisfaction, generate revenue, and take all possible measures to avoid loss of revenue.
- Assists passengers requiring special assistance to board or depart.
- Issue tickets and PTA's, quoting correct fares and tariffs to ensure maximum customer satisfaction whilst minimizing complaints on a daily basis.
- Perform a detailed daily flight firming check to maximize flight utilization and reduce “no-shows” on a daily basis.
- Assist mishandled passengers such as NOREC and DNBs to minimize passenger complaints on a daily basis.
- Assist in controlling cash-flow to ensure that the daily sales report is closed on time on a daily basis.
- Initiate and promote QR product and services to generate additional revenue at each opportunity on a daily basis

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

**Qualifications**:

- Relevant College or University qualification
- 3 years of job related experience
- Excellent communication skills with fluency in English language.
- Through knowledge of special rates / offers / promotions.
- Proven ability to manage room sales with due regard to the Revenue.
- Ability to adhere to Management Policy and target sales mix to achieve maximum room revenue, ensuring every opportunity to sell is taken.
- High potential individual willing to be trained / learned.
- Demonstrates Quality Consciousness.

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**_You must have the legal rights to live and work in London to be considered for this role._**

**How to apply

  • Reservations Agent

    2 weeks ago

    London, United Kingdom Reservations Full time

    Join the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a **Reservations Agent** at the Royal Lancaster London. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations. Some of our...

  • Reservations Agent

    2 weeks ago

    London, United Kingdom Reservations Full time

    **#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as a **Reservations Agent.** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...

  • Reservation Agent

    3 weeks ago

    London, United Kingdom Reservations Full time

    **#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as a **Reservations Agent.** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...

  • Reservation Agent

    3 weeks ago

    London, United Kingdom Reservations Full time

    **#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as a **Reservations Agent.** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...

  • Reservation and Ticketing Agent

    3 weeks ago

    London, United Kingdom First Call Contract Services Ltd Full time

    Are you looking for a new permanent career in the UK’s busiest airport? First Call Aviation are recruiting for a Reservation and Ticketing Agent to work at Heathrow Airport. As a Reservation and Ticketing Agent you will play a vital role in providing passengers with support at the airport with: - Reservations and Ticketing Issuance, Payments for...

  • Room Reservation Agent

    2 weeks ago

    London, United Kingdom Revenue Centre Reservations - The Landmark London Full time

    The Landmark London is looking for you to be our **Room Reservation Agent!** Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as an **Room Reservation Agent** at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and...

  • Room Reservation Agent

    1 week ago

    London, United Kingdom Revenue Centre Reservations - The Landmark London Full time

    The Landmark London is looking for you to be our **Room Reservation Agent!** Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as an **Room Reservation Agent** at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street and...

  • Senior Reservations and Ticketing Agent- London

    1 week ago

    London, Greater London, United Kingdom Qatar Airways Full time

    We are pleased to announce an incredibly exciting opportunity to join our ground services team in London as Senior Reservations and Ticketing Agent. A Senior Reservations and Ticketing agent will be making and confirming reservations for passengers, selling tickets for the airlines. Serve customers professionally through telephone or in person in order to...

  • Reservations Agent

    3 weeks ago

    London, United Kingdom D&D London Reservations Full time

    **The Role**:Reservations Agent **The Restaurant**:This is a Head Office role **The Location**:Farringdon **The Salary**:Competitive, discussed at Interview **Why work for us**: - Top rate industry leading pay - Discount in all of our restaurants - 40% off all day, every day - Exclusive discounts and cashback options at a range of retailers and cinema...

  • Reservations Agent

    4 weeks ago

    London, United Kingdom D&D London Reservations Full time

    **The Role**:Reservations Agent **The Restaurant**:This is a Head Office role **The Location**:Farringdon **The Salary**:Competitive, discussed at Interview **Why work for us**: - Top rate industry leading pay - Discount in all of our restaurants - 40% off all day, every day - Exclusive discounts and cashback options at a range of retailers and cinema...

  • Reservations Agent

    3 days ago

    London, United Kingdom Ham Yard Hotel - Reservations Full time

    Are you passionate about delivering exceptional customer service in a dynamic environment? Firmdale Hotels presents an exciting opportunity to become a pivotal part of our team as a Reservations Agent at Ham Yard Hotel. At Firmdale Hotels, we pride ourselves on creating extraordinary experiences for our guests, and our Reservations Agents play a crucial...

  • Reservations Agent

    2 weeks ago

    London, United Kingdom D&D London Reservations Full time

    **The Role**:Reservations Agent **The Restaurant**:This is a Head Office role **The Location**:Farringdon **The Salary**:Competitive, discussed at Interview **Why work for us**: - Top rate industry leading pay - Discount in all of our restaurants - 40% off all day, every day - Exclusive discounts and cashback options at a range of retailers and cinema...

  • Reservations Agent

    4 weeks ago

    London, United Kingdom Clayton Hotel London Wall - Reservations Full time

    **Reservations Agent - Clayton Hotel London Wall** We have a fantastic new vacancy for Reservations Agent in the excellent Clayton Hotel London Wall We are looking for a talented individual with experience in management within the hospitality industry. **Why Dalata and the Clayton Hotel London Wall** Dalata Hotel Group are the most successful and largest...

  • Reservations Agent

    3 weeks ago

    London, United Kingdom Bulgari Hotel London - Revenue and Reservations Full time

    Located in Knightsbridge on the edge of Hyde Park, Bulgari Hotel London is both a haven of calm in the centre of the city and yet under a minute’s walk from such landmarks as the famous Harrods department store. Since opening in 2012, Bulgari has set new standards among the luxury hotels of the British capital. Elegant contemporary architecture and...

  • Reservations Agent

    2 weeks ago

    London, United Kingdom Covent Garden Hotel - Reservations Full time

    At Firmdale Hotels, we pride ourselves on our collection of unique, award-winning hotels located in the heart of London and New York. Our hotels are known for their vibrant, stylish interiors and exceptional service. We believe in creating an unforgettable experience for our guests, making every stay special through personalised service and attention to...

  • Reservations Agent

    1 week ago

    London, United Kingdom Knightsbridge Hotel - Reservations Full time

    Join our dynamic team at Firmdale Hotels' prestigious Knightsbridge location! We are currently seeking a vibrant and dedicated Reservations Agent to enrich our guests' experiences with unparalleled service and warmth. At Firmdale Hotels, we pride ourselves on delivering exceptional hospitality experiences in unique and luxurious settings. With a commitment...

  • Reservations Agent

    1 week ago

    London, United Kingdom Royal Lancaster London Hotel Full time

    Reservations Agent - LondonJoin the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Reservations Agent at the Royal Lancaster London. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch...

  • Reservations Agent

    2 months ago

    London, United Kingdom Bulgari Hotel London - Revenue and Reservations Full time

    Reporting to the Reservations Manager, you will be responsible for the accurate, courteous and efficient execution of hotel guests booking, providing the highest level of personal service. You will process all payments according to the established hotel requirements, and keep the department regularly updated with specific guest needs or enquiries. The...

  • Reservations Agent Part Time

    2 weeks ago

    London, United Kingdom D&D London Reservations Full time

    **The Role**:Reservations Agent Part Time **The Restaurant**:This is a Head Office role **The Location**:Farringdon **The Salary**:Competitive, discussed at Interview **Why work for us**: - Top rate industry leading pay - Discount in all of our restaurants - 40% off all day, every day - Exclusive discounts and cashback options at a range of retailers...

  • Room Reservations Agent

    3 weeks ago

    London, United Kingdom Sea Containers London Full time

    A lifestyle Hotel based on London’s eccentric South Bank. With 359 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames. Located in a prominent position on Shoreditch High Street, One Hundred Shoreditch has 258 bedrooms,...