Call Centre Advisor
2 days ago
Customer Service Advisor£11.44 per hour Monday to Sunday 6am-11.30pm (must be flexible to work shifts between these hours on a rotational basis)Full time – 35 hours per weekBased in WalsallWe are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre.Role:We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join a variety of internal teams. This role will see you dealing with clients of the RAC, providing the highest possible service for these customers, answering any enquiries and helping them with any issues they may be experiencing.-Answering inbound calls from existing RAC members-Answering any customer questions and providing high levels of customer service-Taking details regarding the vehicle breakdown and passing these to the internal despatch team-Entering vital details into the RAC system-Keeping the customer updated at all timesRequirements:To work in the RAC breakdown department, we are not looking for specific breakdown or motor industry experience and we do not expect candidates to have any knowledge of car breakdowns. What we are looking for is experienced customer service people who are used to dealing with customers and working in a fast-paced and high-energy environment:-Previous customer service experience (essential)-Excellent timekeeping and punctuality (essential)-Excellent communication skills (essential)-Professional telephone manner (essential)-Call centre experience (useful)INDCCP
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Contact Centre Advisor
6 months ago
Walsall, United Kingdom RAC Full time**About The Role**: **RAC** currently has exciting opportunities for **Contact Centre Advisors **to join the SMR (Service Maintenance Repair) Inspections Services Team based at our **Bescot** office. This is a Full time **Permanent **position. As a Contact Centre Advisor, you will play an integral role in ensuring the delivery of a World Class Customer...
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Smr Contact Centre Advisor
6 months ago
Walsall, United Kingdom RAC Full time**About The Role**: Do you know how to deliver an **exceptional customer experience?** Have you worked in a contact centre environment? You could come and join our **SMR & Inspections Services Team **at** Bescot** and become our next Customer Advisor! As a Contact Centre** **Advisor within SMR, you will play an integral role in ensuring the delivery of a...
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Renault Contact Centre Advisor
7 months ago
Walsall, United Kingdom RAC Full time**About The Role**: RAC have exciting opportunities to join our Branded Contact Centre as part of **Renault **as a **Contact Centre Advisor**. With a starting salary of **£22,245.09**, including free top level RAC breakdown cover, this role will put you at the heart of delivering Renaults customer solutions. **Working hours: Monday to Thursday between 8am...
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Customer Service Advisor
6 months ago
Walsall, United Kingdom Finlay Jude Associates Ltd Full timeFJA are working with a national leader in the **Water Industry**, who are looking to recruit **Customer Service Advisors.** The role will be based out of their offices in the **Walsall, West Midlands** area. The position has the opportunity to be made permanent following successful completion of a 6-month probationary review period. We are looking for...
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Call Centre Customer Support Specialist
2 days ago
Walsall, Walsall, United Kingdom RAC Full timeAbout the JobWe're looking for a skilled and enthusiastic individual to join our team as a Renault Advisor in our Branded Contact Centre.Your primary responsibilities will include case managing customer queries to full completion, delivering world-class customer service, and identifying opportunities for upsell/brand reinforcement.To succeed in this role,...
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Customer Service Advisor
6 months ago
Walsall, United Kingdom RAC Full time**About The Role**: **RAC** currently has exciting opportunities for **Customer Service Advisors **to join the SMR (Service Maintenance Repair) Inspections Services Team based at our **Bescot** office. This is a Full time **Permanent **position. As a Contact Centre Customer Service** **Advisor within SMR, you will play an integral role in ensuring the...
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Employment Advisor
6 months ago
Walsall, United Kingdom Trigon Recruitment Full time**Role: - Employment Advisor** **Location: - Walsall** **Salary: - £27,000** **Role overview of an Employment Advisor** Trigon Recruitment are recruiting for a reputable national training provider for an Employment Adviser. You will work on the WMCA AEB contract fulfilling the back end once the learner has completed their qualification to find work....
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Payroll Advisor
6 months ago
Walsall, United Kingdom Poundland Full time**About the opportunity**: We are recruiting for a Payroll Advisor to join our People team at our Customer Support Centre based in Walsall. The Payroll Advisor will ensure the accurate and timely processing of three different pay runs (weekly, 4-weekly and monthly), across the UK and Ireland Poundland and Dealz businesses. Working as part of a team,...
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Hyundai Customer Service Advisor
6 months ago
Walsall, United Kingdom RAC Full time**About The Role**: We have an exciting opportunity for a **Customer** **Service Advisor** to join the Hyundai Customer Contact Centre Team, as **Case Manager** on a Full Time, Permanent Basis. If successful, **you will manage all contact from Hyundai customers and dealerships** ensuring requests, concerns or issues are dealt with whilst providing...
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People Relations Advisor
6 months ago
Walsall, United Kingdom Poundland Full time**About the opportunity**: We are currently recruiting for a People Relations (ER) Advisor to join our People Relations team based at our Customer Support Centre in Walsall, the role has a flexible working location, allowing you to work from home and the office. This is an essential role working cross-functionally to provide HR advice, support, and...
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People Relations Advisor
6 months ago
Walsall, United Kingdom Poundland Full time**About the opportunity** We are currently recruiting for an People Relations (ER) Advisor to join our Employee Relations team based at our Customer Support Centre in Walsall, the role has a flexible working location, allowing you to work from home and the office. This is an essential role working cross-functionally to provide HR advice, support, and...
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Customer Service Advisor
6 months ago
Walsall, United Kingdom Echo Managed Services Full time**Job Title: Customer Service Advisor** **Job Types: Full-time, Permanent** **Salary: £22,368.06 per year** **Location: Walsall, West Midlands** Our Customer Service Advisors are experts in helping customers with a variety of queries from paying a bill to supply issues. Customer service experience is desirable but if you don’t have any, don’t worry!...
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Dafaid Incident Advisor
6 months ago
Walsall, United Kingdom RAC Full time**About The Role**: RAC have an exciting opportunity for a Incident Advisor to join our **DAFaid Control Centre **on an **initial 6 month fixed term contract**, based in our iconic Bescot office, Walsall. **Working hours are between Monday to Friday 06:00 - 22:00, night shifts are between 19:00- 06:00 and 22:00- 06:00** As an Incident Advisor you will play...
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Dafaid Incident Advisor
6 months ago
Walsall, United Kingdom RAC Full time**About The Role**: RAC have an exciting opportunity for a Incident Advisor to join our **DAFaid Control Centre **on an **initial 6 month fixed term contract**, based in our iconic Bescot office, Walsall. **4 on 4 off, Working hours are between Monday to Friday 06:00 - 22:00, night shifts are between 19:00- 06:00 and 22:00- 06:00** As an Incident Advisor...
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Sales Advisor
2 weeks ago
Walsall, Walsall, United Kingdom Able Personnel Full timeAbout the RoleWe are seeking a highly motivated and sales-focused individual to join our team as a Sales Advisor. In this role, you will be responsible for generating new business through a mix of activities, including cold calls, social media, and networking.As a Sales Advisor, you will deliver outstanding customer service and achieve results. You will...
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Customer Service Advisors
6 months ago
Walsall, United Kingdom Echo Managed Services Full timeOur Customer Service Advisors are experts in helping customers with a variety of queries from paying a bill to supply issues. We offer a comprehensive training package to enable you to become experts in helping people. The roles will give you a start with a growing business, giving you the chance to develop your career with a forward-thinking...
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Customer Service Advisors
7 months ago
Walsall, United Kingdom Echo Managed Services Full timeOur Customer Service Advisors are experts in helping customers with a variety of queries from paying a bill to supply issues. We offer a comprehensive training package to enable you to become experts in helping people. The roles will give you a start with a growing business, giving you the chance to develop your career with a forward-thinking...
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Customer Service Advisors X 10
6 months ago
Walsall, United Kingdom Echo Managed Services Full timeOur Customer Service Advisors are experts in helping customers with a variety of queries from paying a bill to supply issues. We offer a comprehensive training package to enable you to become experts in helping people. The roles will give you a start with a growing business, giving you the chance to develop your career with a forward-thinking...
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Dafaid Incident Advisor
6 months ago
Walsall, United Kingdom RAC Full time**About The Role**: RAC have an exciting opportunity for a Incident Advisor to join our **DAFaid Control Centre **on an **initial 9-month fixed term contract**, based in our iconic Bescot office, Walsall. As an Incident Advisor you will play an important integral role in the efficient day-to-day running of the DAFaid Contact Centre through the delivery of...
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Dafaid Incident Advisor
7 months ago
Walsall, United Kingdom RAC Full time**About The Role**: RAC have an exciting opportunity for a Incident Advisor to join our **DAFaid Control Centre **on an **initial 6 month fixed term contract**, based in our iconic Bescot office, Walsall. Working hours are between** Monday to Friday 06:00 - 22:00** As an Incident Advisor you will play an important integral role in the efficient day-to-day...