Customer Service Advisors

4 weeks ago


Walsall, United Kingdom Echo Managed Services Full time

Our Customer Service Advisors are experts in helping customers with a variety of queries from paying a bill to supply issues. We offer a comprehensive training package to enable you to become experts in helping people. The roles will give you a start with a growing business, giving you the chance to develop your career with a forward-thinking company.

**What we offer**:

- Passionate about career development - we want you to succeed and build a career
- Free Parking on site
- Social hub
- Fun working environment with an emphasis on teamwork
- Gym on site
- Life Assurance
- Cycle to work scheme
- Employee recognition scheme
- Focus on learning and development
- Social events

**Who we are**:
We’re part of South Staffordshire PLC who own South Staffs and Cambridge Water, amongst a host of other businesses - as a result you’ll be part of a 3000-strong network of colleagues with all of the potential for your future that brings.

**About the role**:
The role involves delivering excellent customer service, taking payment and Direct Debit calls from our customers respectfully and in a timely manner. You’ll deliver first class customer service each and every time, and ideally you have a background of providing that to a high quality whether that’s inbound, outbound or face to face.

The role covers a working window of 8am to 6pm Monday to Friday and 1 in 4 Saturdays 8am to 1pm (to include bank holidays). You'll work varied shift patterns within those times for 37.5 hours a week.

We are looking for people who:

- Have a great work ethic
- Enjoy working as part of a team
- Are customer service driven
- Have great communication skills

The assessment centre will involve a group exercise, interview and a quick online test of your customer service skills so it's nothing to be nervous about We'll do our best to make you feel comfortable and you'll learn plenty more about us in the process.

**Job Types**: Full-time, Permanent

**Salary**: £20,319.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
- Referral programme
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Application question(s):

- Are you available to attend an Assessment Centre in Walsall on Thursday 21st March at 5pm?

Work Location: In person

Reference ID: AS/CSA/EMS2110



  • Walsall, United Kingdom Page Personnel Secretarial & Business Support Full time

    As Customer Service Advisor, you will be supporting the team to mitigate risks for my clients customer base. **Client Details** My client, based in Walsall, is looking for two Customer Service Advisors to join the team on a full-time basis. **Description** As Customer Service Advisor you will be: - Processing Payments - Carrying out risk assessments -...


  • Walsall, Walsall, United Kingdom Page Personnel Secretarial & Business Support Full time

    As Customer Service Advisor, you will be supporting the team to mitigate risks for my clients customer base.Client DetailsMy client, based in Walsall, is looking for two Customer Service Advisors to join the team on a full-time basis.DescriptionAs Customer Service Advisor you will be:Processing Payments Carrying out risk assessments Undertaking audits Data...


  • Walsall, United Kingdom Finlay Jude Associates Ltd Full time

    FJA are working with a national leader in the **Water Industry**, who are looking to recruit **Customer Service Advisors.** The role will be based out of their offices in the **Walsall, West Midlands** area. The position has the opportunity to be made permanent following successful completion of a 6-month probationary review period. We are looking for...


  • Walsall, United Kingdom Page Personnel - UK Full time

    Hybrid Working - Potential For Extension/Permanent **About Our Client**: My client, is a Public Sector organisation based in Walsall seeking a Customer Service Advisor on a 6-Month Fixed-term basis. As Customer Service Advisor, based in Walsall, you will be responsible for the following: - Act as the first point of contact for Housing tenants - Aim to...


  • Walsall, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will be responsible for providing support to the marketplace department. You will deliver high levels of customer service and ensure administration tasks are carried out effectively. **Client Details** An online retailer based in Walsall providing the best service to their customers. They are a leading multi-channel...


  • Walsall, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will be responsible for supporting a team with administration of complaints, recording, updating and monitoring of completion. **Client Details** Based in the Midlands, my client provide affordable homes for rent, shared ownership and sale. They work closely with customers to keep their homes safe and...


  • Walsall, United Kingdom Pertemps Network Group Full time

    **Job Description**: Role Customer Service Advisor Type Temporary ongoing Hours Full Time Monday-Friday Based in Aldridge Hourly Rate £10.00 increasing based on performance per hour plus secure parking Customer Services My client is looking to recruit an experienced customer service advisor to join the existing team in their Aldridge office to provide...


  • Walsall, Walsall, United Kingdom Pertemps Network Group Full time

    Job Description:Role Customer Service AdvisorType Temporary ongoingHours Full Time Monday-FridayBased in AldridgeHourly Rate £10.00 increasing based on performance per hour plus secure parkingCustomer ServicesMy client is looking to recruit an experienced customer service advisor to join the existing team in their Aldridge office to provide customer service...


  • Walsall, United Kingdom Interaction Recruitment Full time

    Customer Service Advisor£11.44 per hour Must be full flexible Monday to Sunday 6am-11.30pm (this is a non-rostered role and shifts may be amended up to 72 hours in advance)Full time – 35 hours per weekBased in WalsallWe are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall....


  • Walsall, Walsall, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will ensure that field teams have the necessary workload to maintain services to a high standard. You will be a key member of the team and ensure that the customer is kept at everything we do.Client DetailsMy client is a leading water company that delivers high quality water supplies to millions of customers.DescriptionAs a...


  • Walsall, United Kingdom Automotive Recruitment Consultants Full time

    **CUSTOMER SERVICE ADVISOR** Competative OTE Our Client is a West Midlands multi award winning dealer group, currently representing many major franchises. We require a Service Advisor at our busy in Walsall. If you are looking for an exciting, rewarding and fulfilling long term career whilst working for a very well respected independent dealer group in...


  • Walsall, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Ford Walsall** **35 Hour Contract** **A basic salary of £19,026 with bonus potential, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident...


  • Walsall, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Ford Walsall** **Part Time** **Competitive salary with bonus, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service superstar...


  • Walsall, United Kingdom RAC Full time

    **About The Role**: **RAC** currently has exciting opportunities for **Customer Service Advisors **to join the SMR (Service Maintenance Repair) Inspections Services Team based at our **Bescot** office. This is a Full time **Permanent **position. As a Contact Centre Customer Service** **Advisor within SMR, you will play an integral role in ensuring the...


  • Walsall, Walsall, United Kingdom Barclays Full time

    Customer Service AdvisorWalsall£23,300per annumRotating between 7am-11pm Monday to Sunday (shifts tend to be between 8am-8pm Monday to Saturday)As a Barclays Customer Service Advisor, you will be accountable for serving the more complex needs of our customers and clients with a focus on achieving the best outcomes for them. For this role, you must have...


  • Walsall, United Kingdom Echo Managed Services Full time

    **Job Title: Customer Service Advisor** **Job Types: Full-time, Permanent** **Salary: £22,368.06 per year** **Location: Walsall, West Midlands** Our Customer Service Advisors are experts in helping customers with a variety of queries from paying a bill to supply issues. Customer service experience is desirable but if you don’t have any, don’t worry!...


  • Walsall, United Kingdom Jewson Partnership Solutions Full time

    **Customer Service Advisor - Jewson Partnership Solutions** **Competitive Salary - Based in Walsall** **Mon to Fri (Days)** Jewson Partnership Solutions (JPS) is a brand within Stark UK which specialises in providing solutions for our customers in the Public Sector predominately Housing Associations and Local Authorities. We operate a fantastic supply...


  • Walsall, United Kingdom Evanshalshaw Ford Full time

    **Customer Service Advisor** **Location: Ford Walsall** **Part Time - 16 hour contract (Weekend Position)** **A basic salary of £10,400 and a bonus of £1,600 and pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and...


  • Walsall, United Kingdom Totally Recruitment Limited Full time

    We are seeking an experienced Customer Service Advisor on behalf of a well-established multi-channel retailer located in Walsall. As a Customer Service Executive your main responsibilities will include: - Processing customer's orders - Providing customers with updates on their orders - Processing customer return queries - Dealing with 3rd parties such as...


  • Walsall, United Kingdom Echo Managed Services Full time

    **Customer Service Advisor** **Job Types: Full-time, Permanent** **Salary: £22,368.06 per year** **Location: Walsall, West Midlands** **Start Date: 15th April 2024** Our Customer Service Advisors are experts in helping customers with a variety of queries from paying a bill to supply issues. Customer service experience is desirable but if you don’t...