Customer Experience Advisor

3 months ago


Walsall, Walsall, United Kingdom beBee Professionals Full time £22,000 - £28,000
Customer Service Advisor

We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Walsall, United Kingdom.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information about our products and services.
  • Work closely with internal teams to ensure seamless customer experiences.
  • Manage customer interactions and follow-up tasks with precision.
  • Assist with administrative tasks as needed to maintain a high level of customer satisfaction.
Requirements:
  • Previous experience in a customer-facing role is highly desirable.
  • Excellent communication and problem-solving skills are essential.
  • Ability to multitask and prioritize tasks effectively.
  • Proficiency in Microsoft Office and CRM systems is required.
  • Flexibility to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
  • A competitive salary with performance-based incentives.
  • A comprehensive pension scheme and healthcare benefits.
  • Ongoing training and development opportunities to enhance your skills and career.
  • A supportive work environment with clear career progression opportunities.
  • Flexible working options to suit your needs.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.


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