Casino Host and Customer Experience Specialist
2 days ago
Grosvenor Casinos Limited seeks a charismatic Bar Host to deliver exceptional customer experiences at our electronic gaming facilities in Walsall. This part-time position offers a competitive salary, paid breaks, tips, and generous holiday entitlement.
The successful candidate will be the primary point of contact for customers, providing personalized service that exceeds expectations. Key responsibilities include developing strong relationships with regulars, maintaining high standards of customer service, and collaborating with colleagues to deliver efficient and dynamic service across leisure, food, and beverage operations.
To excel in this role, you should possess a positive attitude, strong communication skills, and experience in hospitality or a related field. You must also have an understanding of electronic gaming and a passion for delivering exceptional customer experiences. The estimated annual salary for this position is £22,000 - £25,000.
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Casino Host Professional
2 days ago
Walsall, Walsall, United Kingdom Rank Group Full timeAbout the RoleAs a Casino Host Professional, you will play a crucial role in providing a world-class experience for electronic gaming customers at Rank Group. This involves building strong relationships with customers, staying up-to-date with industry developments, and ensuring compliance with relevant regulations.Key Responsibilities:Provide Exceptional...
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Casino Games Specialist
4 weeks ago
Walsall, Walsall, United Kingdom The Rank Group Full timeAbout UsGrosvenor Casinos is a leading gaming entertainment company in the UK, committed to providing an exceptional experience for our customers.We are seeking a skilled Casino Dealer Trainee to join our team at Grosvenor Casino Walsall.Salary and BenefitsThe successful candidate will receive a competitive hourly rate of £9.00 per hour, plus additional...
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Casino Groundskeeper
3 weeks ago
Walsall, Walsall, United Kingdom The Rank Group Full timeJob SummaryThe Gaming Venue Maintenance Associate role is critical to ensuring our casino maintains the highest standards of cleanliness and presentation. This position requires a motivated individual who can deliver exceptional customer service, work collaboratively with the team, and maintain a safe and welcoming environment for our customers.Key...
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Casino Presentation Associate
2 weeks ago
Walsall, Walsall, United Kingdom Rank Group Full timeAbout the PositionWe are looking for a dedicated Casino Presentation Associate to join our team at Grosvenor Casinos Limited. As a key member of the cleaning team, you will be responsible for maintaining the highest standards of cleanliness and presentation throughout the casino.The ideal candidate will have experience in a cleaning role, with a strong...
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Casino Games Manager
2 weeks ago
Walsall, Walsall, United Kingdom Grosvenor Casinos Full timeExperienced Casino Dealer - WalsallAbout the RoleWe are seeking an experienced dealer to join our team at Grosvenor Casinos in Walsall.This is an exciting opportunity for someone with a passion for delivering outstanding customer service and creating memorable experiences for our guests.As a skilled dealer, you will be responsible for providing exceptional...
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Housekeeping Ambassador
2 weeks ago
Walsall, Walsall, United Kingdom Grosvenor Casinos Full timeOverviewGrosvenor Casinos is a leading gaming and leisure operator in the UK, committed to providing an exceptional experience for our customers. Our casinos are vibrant and exciting places to work, with opportunities to develop your skills and learn new ones.About the RoleWe are seeking a highly motivated and organized Housekeeping Ambassador to join our...
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Casino Dealer Trainee
2 weeks ago
Walsall, Walsall, United Kingdom Grosvenor Casinos Limited Full timeWe are Grosvenor Casinos Limited, a leading gaming and entertainment company in the UK. As we continue to grow and expand our operations, we are seeking a highly motivated and enthusiastic individual to join our team as a Casino Dealer Trainee. This is an exciting opportunity for someone looking to start their career in the casino industry. As a trainee...
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Cleanliness and Customer Service Specialist
2 weeks ago
Walsall, Walsall, United Kingdom Rank Group Full timeRole OverviewGrosvenor Casinos Limited is seeking a skilled Cleanliness and Customer Service Specialist to join our team. As a key member of the cleaning team, you will be responsible for ensuring the highest standards of cleanliness and presentation throughout the casino.The ideal candidate will have a strong understanding of customer service principles and...
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Casino Events Team Lead
2 weeks ago
Walsall, Walsall, United Kingdom Rank Group Full timeGrosvenor Casinos Limited is recruiting a Casino Events Team Lead to oversee the planning and execution of events and banquets in our establishments. This is an exciting opportunity to join our team and utilize your leadership skills to drive success.Responsibilities include:Planning and coordinating events and banquetsManaging event budgets and...
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Electronic Gaming Service Ambassador
2 days ago
Walsall, Walsall, United Kingdom Grosvenor Casinos Limited Full timeCareer Opportunity: Electronic Gaming HostWe are looking for a highly skilled ELECTRONIC GAMING HOST to join our team at Grosvenor Casino in Walsall. As a key member of our staff, you will be responsible for creating a welcoming atmosphere for customers and delivering personalized service that exceeds expectations.Key Responsibilities:Develop strong...
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Casino Admission Point Team Member
7 days ago
Walsall, Walsall, United Kingdom Grosvenor Casinos Limited Full timeAbout the RoleGrosvenor Casinos Limited is seeking a highly skilled and motivated Receptionist to join our team at Walsall. As a Receptionist, you will play a vital role in ensuring the smooth operation of our admission point and providing exceptional customer service.Key ResponsibilitiesYour key responsibilities will include:Assisting in the operation of an...
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Gaming Environment Manager
2 days ago
Walsall, Walsall, United Kingdom Grosvenor Casinos Limited Full timeAre you passionate about delivering exceptional customer experiences? Do you have a background in hospitality or a related field? We are seeking a highly motivated Electronic Gaming Host to join our team at Grosvenor Casino in Walsall.In this role, you will be responsible for creating a fun and engaging atmosphere for customers, developing strong...
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Welcome Host
3 weeks ago
Walsall, Walsall, United Kingdom Stonegate Group Full timeWe are currently seeking a Welcome Host to join our team at The Registry, a bustling pub and sports venue in the heart of the action. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming environment for all guests.Our ideal candidate will be a friendly and approachable...
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Hospitality Team Lead Specialist
3 weeks ago
Walsall, Walsall, United Kingdom VERA Security, Inc. Full timeAbout Us:Grosvenor is the UK's leading casino operator, offering an unparalleled gaming and leisure experience. We pride ourselves on providing a safe and welcoming environment for our customers, while also promoting responsible gaming practices.Job Description:The Hospitality Team Lead Specialist will be responsible for leading the Food and Beverage Team,...
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Cleaning Team Member
4 weeks ago
Walsall, Walsall, United Kingdom The Rank Group Full timeWe are seeking a diligent Cleaning Team Member to join our team at Grosvenor Casino, Walsall. This is an exciting opportunity for someone who takes pride in their work and is committed to delivering impeccable standards.This role involves maintaining the cleanliness and upkeep of the casino, ensuring that it is presented to the highest standard. The ideal...
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Custodian Team Member
2 weeks ago
Walsall, Walsall, United Kingdom Rank Group Full timeJob DescriptionWe are seeking a highly motivated Custodian Team Member to join our team at Grosvenor Casinos Limited. As a key member of the cleaning team, you will be responsible for maintaining the highest standards of cleanliness and presentation throughout the casino.The ideal candidate will have experience in a cleaning role, with a strong attention to...
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Gaming and Entertainment Professional
2 weeks ago
Walsall, Walsall, United Kingdom Grosvenor Casinos Limited Full timeGrosvenor Casinos Limited is a leading gaming and entertainment company in the UK, with a rich history and a commitment to delivering exceptional experiences for our customers. We are now seeking a talented and ambitious individual to join our team as a Gaming and Entertainment Professional, specifically as a Casino Dealer Trainee.This is an exciting...
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Customer Service Representative
2 weeks ago
Walsall, Walsall, United Kingdom Rank Group Full timeAbout the RoleWe are seeking a motivated and efficient Receptionist to join our team at Grosvenor Casino, Walsall.The successful candidate will be responsible for providing exceptional customer service, ensuring a welcoming and professional atmosphere, and assisting with various administrative tasks.Key Responsibilities:To actively contribute to the smooth...
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Part Time Customer Service Advisor
7 days ago
Walsall, Walsall, United Kingdom Grosvenor Casinos Limited Full timeJob DescriptionGrosvenor Casinos Limited, WalsallThis Receptionist role offers an exciting opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service. As a key member of our team, you will be responsible for ensuring all customer interactions are handled with a high level of professionalism and...
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Magical Guest Experience Host
3 weeks ago
Walsall, Walsall, United Kingdom The Light Full timeWelcome to The Light, a magical destination that offers its guests an unforgettable experience. As a Cinema Team Member, you'll be part of a team that delivers exceptional customer service, works collaboratively with colleagues, and participates in career development opportunities.About The OpportunityYour key responsibilities will include:Providing...