Casino Host Professional

2 weeks ago


Walsall, Walsall, United Kingdom Rank Group Full time
About the Role

As a Casino Host Professional, you will play a crucial role in providing a world-class experience for electronic gaming customers at Rank Group. This involves building strong relationships with customers, staying up-to-date with industry developments, and ensuring compliance with relevant regulations.

Key Responsibilities:

  • Provide Exceptional Customer Service: Deliver outstanding customer experiences through tailored support and expertise.
  • Collaborate with Colleagues: Work effectively with colleagues to ensure seamless service delivery across leisure, food, and beverage.
  • Develop Business Partnerships: Foster strong relationships with key stakeholders to promote membership sign-ups and increase revenue.
  • Drive Revenue Growth: Identify opportunities to increase revenue through effective promotion of electronic gaming and online offers.
  • Maintain Compliance: Ensure adherence to regulations, including alcohol licensing conditions, food safety, and safer gambling practices.
About You

To succeed in this role, you will need:

  • A Passion for Hospitality: Experience working in a hospitality role, preferably in a fast-paced casino environment.
  • Strong Communication Skills: Excellent communication skills are essential for building strong relationships with customers and colleagues.
  • Electronic Gaming Expertise: A solid understanding of electronic gaming principles and technologies.
  • Business Acumen: Familiarity with business operations and financial management.
  • Adaptability: Willingness to adapt to changing circumstances and priorities.
What We Offer

This is a part-time position, offering paid breaks, tips, and paid holiday. The estimated annual salary for this role is £21,500 - £26,200, dependent on location and experience.



  • Walsall, Walsall, United Kingdom Rank Group Full time

    We are looking for a skilled Electronic Gaming Host to join our team at Grosvenor Casino in Walsall. As a 24hr part-time contract, this role comes with paid breaks, tips, and holidays.The estimated salary for this position is £26,500 - £32,000 per annum, based on experience.Company Overview:Grosvenor Casino is part of the Rank Group, a leading gaming and...


  • Walsall, Walsall, United Kingdom Grosvenor Casinos Limited Full time

    Grosvenor Casinos Limited seeks a charismatic Bar Host to deliver exceptional customer experiences at our electronic gaming facilities in Walsall. This part-time position offers a competitive salary, paid breaks, tips, and generous holiday entitlement.The successful candidate will be the primary point of contact for customers, providing personalized service...


  • Walsall, Walsall, United Kingdom Rank Group Full time

    About the PositionWe are looking for a dedicated Casino Presentation Associate to join our team at Grosvenor Casinos Limited. As a key member of the cleaning team, you will be responsible for maintaining the highest standards of cleanliness and presentation throughout the casino.The ideal candidate will have experience in a cleaning role, with a strong...


  • Walsall, Walsall, United Kingdom Rank Group Full time

    **Job Title:** Electronic Gaming HostWe are seeking a charismatic Electronic Gaming Host to join our team at Grosvenor Casino in Walsall. As the face of our business, you will be responsible for delivering an exceptional customer experience and creating a fun and engaging atmosphere.Key Responsibilities:Greet and engage with electronic gaming customers,...


  • Walsall, Walsall, United Kingdom Grosvenor Casinos Limited Full time

    Job DescriptionGrosvenor Casinos Limited is seeking a skilled Electronic Gaming Host to join our team. As an Electronic Gaming Host, you will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for.Your passion for people will be applied to the role to create a memorable and...


  • Walsall, Walsall, United Kingdom Grosvenor Casinos Full time

    OverviewGrosvenor Casinos is a leading gaming and leisure operator in the UK, committed to providing an exceptional experience for our customers. Our casinos are vibrant and exciting places to work, with opportunities to develop your skills and learn new ones.About the RoleWe are seeking a highly motivated and organized Housekeeping Ambassador to join our...


  • Walsall, Walsall, United Kingdom Rank Group Full time

    Job Title: Electronic Gaming HostThis is an exciting opportunity to join our team as an Electronic Gaming Host at Grosvenor Casino, Walsall. As the face of our business, you will be responsible for creating a memorable and entertaining experience for electronic gaming customers.Our ideal candidate is someone who is passionate about people and has excellent...


  • Walsall, Walsall, United Kingdom Rank Group Full time

    At Rank Group, we are seeking an Electronic Gaming Host to join our team at Grosvenor Casino in Walsall. This is a 24hr part-time contract with paid breaks, tips, and holidays.The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience.Job Description:We are looking for someone who is passionate about delivering unrivalled...


  • Walsall, Walsall, United Kingdom Grosvenor Casinos Limited Full time

    Grosvenor Casinos is a well-established brand with a reputation for excellence. As a member of our team, you will have the opportunity to work in a fast-paced environment where you can learn new skills and develop your career.Key ResponsibilitiesAs a dealer, you will be responsible for:Acknowledging and welcoming customers in a friendly and professional...


  • Walsall, Walsall, United Kingdom Rank Group Full time

    About the RoleThis Part Time Receptionist position is a fantastic opportunity to join our team and contribute to the smooth operation of our casino. As a key member of our team, you'll be responsible for assisting in the admission process, working efficiently and professionally to meet our high standards.What You'll GetCompetitive Salary: £20,000 - £25,000...


  • Walsall, Walsall, United Kingdom Grosvenor Casinos Limited Full time

    Grosvenor Casinos Limited is a leading gaming and entertainment company in the UK, with a rich history and a commitment to delivering exceptional experiences for our customers. We are now seeking a talented and ambitious individual to join our team as a Gaming and Entertainment Professional, specifically as a Casino Dealer Trainee.This is an exciting...


  • Walsall, Walsall, United Kingdom Grosvenor Casinos Limited Full time

    About the RoleGrosvenor Casinos Limited is seeking a highly skilled and motivated Receptionist to join our team at Walsall. As a Receptionist, you will play a vital role in ensuring the smooth operation of our admission point and providing exceptional customer service.Key ResponsibilitiesYour key responsibilities will include:Assisting in the operation of an...


  • Walsall, Walsall, United Kingdom Grosvenor Casinos Limited Full time

    Career Opportunity: Electronic Gaming HostWe are looking for a highly skilled ELECTRONIC GAMING HOST to join our team at Grosvenor Casino in Walsall. As a key member of our staff, you will be responsible for creating a welcoming atmosphere for customers and delivering personalized service that exceeds expectations.Key Responsibilities:Develop strong...


  • Walsall, Walsall, United Kingdom Grosvenor Casinos Limited Full time

    Digital Entertainment HostIn this exciting role at Grosvenor Casinos Limited, you will be the primary point of contact for electronic gaming customers in Walsall, providing personalized and engaging experiences.As an Electronic Gaming Host, you will have the opportunity to develop strong relationships with customers and understand their needs, tailoring the...

  • Cleaning Professional

    4 weeks ago


    Walsall, Walsall, United Kingdom The Rank Group Full time

    Company Overview The Rank Group is a leading gaming and leisure operator in the UK, dedicated to providing an exceptional experience for its customers. Our mission is to create a vibrant and entertaining environment that fosters growth and development for our employees.Salary We offer a competitive salary of £20,000 - £22,000 per annum, recognizing the...


  • Walsall, Walsall, United Kingdom Grosvenor Casinos Limited Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a background in hospitality or a related field? We are seeking a highly motivated Electronic Gaming Host to join our team at Grosvenor Casino in Walsall.In this role, you will be responsible for creating a fun and engaging atmosphere for customers, developing strong...


  • Walsall, Walsall, United Kingdom Grosvenor Casinos Limited Full time

    E-Gaming AmbassadorGrosvenor Casinos Limited invites applications for an Electronic Gaming Host to join our team in Walsall.You will be responsible for delivering exceptional customer experiences, building strong relationships with regular customers, and creating a fun and engaging atmosphere.We prioritize excellent customer service, teamwork, and...


  • Walsall, Walsall, United Kingdom Rank Group Full time

    Join our team as an Electronic Gaming Host at Grosvenor Casino in Walsall! This is a 24hr part-time contract with paid breaks, tips, and holidays.The estimated salary for this position is £27,500 - £33,500 per annum, depending on experience.Key Responsibilities:You will be the face of our business, greeting and looking after our electronic gaming...

  • Custodian Team Member

    3 weeks ago


    Walsall, Walsall, United Kingdom Rank Group Full time

    Job DescriptionWe are seeking a highly motivated Custodian Team Member to join our team at Grosvenor Casinos Limited. As a key member of the cleaning team, you will be responsible for maintaining the highest standards of cleanliness and presentation throughout the casino.The ideal candidate will have experience in a cleaning role, with a strong attention to...


  • Walsall, Walsall, United Kingdom Rank Group Full time

    Role OverviewGrosvenor Casinos Limited is seeking a skilled Cleanliness and Customer Service Specialist to join our team. As a key member of the cleaning team, you will be responsible for ensuring the highest standards of cleanliness and presentation throughout the casino.The ideal candidate will have a strong understanding of customer service principles and...