Casino Dealer Representative
3 weeks ago
Grosvenor Casinos is a well-established brand with a reputation for excellence. As a member of our team, you will have the opportunity to work in a fast-paced environment where you can learn new skills and develop your career.
Key ResponsibilitiesAs a dealer, you will be responsible for:
- Acknowledging and welcoming customers in a friendly and professional manner
- Explaining the games and their payouts to customers
- Identifying high-value members and providing them with a personalized experience
- Promoting safer gambling practices and supporting customers who may be experiencing problems
You will work closely with the gaming supervisor and other team members to ensure that the gaming floor runs smoothly and that customers have an enjoyable experience.
RequirementsTo be successful in this role, you will need:
- A PFL qualification
- Excellent communication and interpersonal skills
- The ability to work flexibly, including evenings, weekends, and bank holidays
- A passion for delivering exceptional customer service
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