Casino Hospitality Representative

3 weeks ago


Walsall, Walsall, United Kingdom Rank Group Full time
Casino Hospitality Representative Job Description

We are seeking a highly motivated and enthusiastic individual to join our team as a Casino Hospitality Representative at Grosvenor Casino, Walsall.

As the key contact for electronic gaming customers, you will be responsible for providing exceptional service, ensuring customer satisfaction, and promoting our products and services.

Key responsibilities include building customer relationships, promoting membership sign-ups, and staying up-to-date with the latest developments in electronic gaming and online offers.

To be successful in this role, you will need to have excellent communication and interpersonal skills, a positive attitude, and a passion for delivering outstanding customer service.

Requirements:
  • A minimum of 6 months' experience in a hospitality role.
  • An understanding and passion for electronic gaming.
  • Excellent communication and interpersonal skills.
  • Able to adapt to new ways of working.

We offer a competitive salary of £24,500 per annum, plus paid breaks, tips, and paid holiday. If you are a customer-focused and motivated individual looking for a challenging role, please apply.



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