Customer Experience Specialist
1 week ago
We are seeking a skilled Customer Experience Specialist to join our team at Grosvenor Casinos Limited in Walsall.
Estimated Salary: £25,000 - £30,000 per annum
Key Responsibilities:- To provide exceptional customer service, ensuring that all electronic gaming customers feel welcomed and cared for.
- To work closely with colleagues to deliver efficient and dynamic service across leisure, food, and beverage.
- To promote safer gambling practices and ensure compliance with regulations.
- A positive attitude and passion for delivering outstanding customer experiences.
- Experience working in a hospitality role, preferably in the gaming industry.
- Excellent communication and interpersonal skills.
- A 24-hour part-time contract with paid breaks and tips.
- Paid holiday entitlement.
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Customer Experience Advisor
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