Renault Advisor

1 day ago

Walsall, Walsall, United Kingdom RAC Full time

**Renault Advisor - Customer Excellence**

RAC has an exciting opportunity for a skilled Renault Advisor - Customer Excellence to join our Branded Contact Centre Renault. As a key member of our team, you will be responsible for delivering world-class customer service to all Renault and Dacia customers and dealerships.

Responsibilities:

  • Manage customer inquiries and resolve issues in a timely and efficient manner
  • Work collaboratively with colleagues to achieve departmental goals
  • Develop strong relationships with stakeholders across the business

Requirements:**

  • Demonstrate exceptional customer service skills
  • Have experience working in a regulated environment
  • Be able to communicate effectively via various channels

Benefits:

  • An estimated salary of £26,000 per annum
  • 23 days annual leave
  • Eligibility to join our bonus scheme
  • Access to Orange Savings, our online discounts portal

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