Call Centre Customer Support Specialist
2 weeks ago
We're looking for a skilled and enthusiastic individual to join our team as a Renault Advisor in our Branded Contact Centre.
Your primary responsibilities will include case managing customer queries to full completion, delivering world-class customer service, and identifying opportunities for upsell/brand reinforcement.
To succeed in this role, you will need to have a strong desire to engage with customers and deliver a first-class service, achieve individual and department KPI's and quality measures, and build and update product and process knowledge.
- You will be working in a fast-paced and regulated environment, and be able to demonstrate fantastic communication skills, as you'll be using all forms of communication methods including telephone, email, letters, and social media.
- You will be dealing with complaints and issues, so being able to take control of a situation and resolve it effectively is exactly what this role requires.
At RAC, our colleagues do whatever it takes to help our customers. We're committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive.
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Renault Contact Centre Specialist
1 week ago
Walsall, Walsall, United Kingdom RAC Full timeAbout This OpportunityJoin RAC as a Renault Contact Centre Specialist and take advantage of a unique chance to deliver exceptional customer service to a diverse range of customers. As part of our team, you will work closely with colleagues to ensure seamless communication and resolve customer complaints effectively.In this role, you will be responsible for...
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Sales and Customer Support Specialist
6 days ago
Walsall, Walsall, United Kingdom Sunbelt Rentals Careers Full time**Job Description:**Sunbelt Rentals Careers is seeking a talented Sales and Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service while generating new sales opportunities and upselling existing customers.You will work closely with customers to understand their needs and provide tailored...
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Contact Centre Expert
6 days ago
Walsall, Walsall, United Kingdom RAC Full time**Job Description**We are looking for a highly motivated Contact Centre Expert to join our team at RAC. As a contact centre advisor, you will be responsible for managing customer inquiries and resolving issues in a timely and efficient manner.About the Role: ** Provide exceptional customer service via phone, email, and other communication channelsIdentify...
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Customer Support Specialist
3 months ago
Walsall, Walsall, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Walsall, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
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Adult Support Specialist
1 week ago
Walsall, Walsall, United Kingdom The Cambian Group Full timeWe are seeking an experienced Caregiving Professional to join our team at Rushall Day Centre, supporting Service Users with Learning and Physical Disability on a Monday - Friday basis.">The ideal candidate will have a passion for providing high-quality care and support, and will be able to work collaboratively as part of a team to achieve excellent outcomes...
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Customer Service Representative
2 weeks ago
Walsall, Walsall, United Kingdom Sunbelt Rentals Careers Full timeAbout the RoleCUSTOMER SERVICES - IT'S A PEOPLE THINGAre you someone who can start a conversation in an empty room? If the answer is yes and yes, we have a role in our Customer Service team for you.In this position, you will work in our customer contact centre dealing with major customers where you'll be responsible for delivering best-in-class service while...
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Customer Service Specialist
2 months ago
Walsall, Walsall, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Walsall, United Kingdom, and deliver exceptional customer service and support the store's day-to-day operations.Key Responsibilities:Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock...
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Retail Support Specialist
2 months ago
Walsall, Walsall, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Walsall is seeking a Retail Support Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service and supporting the operational workflow. This is an excellent opportunity for someone who is passionate about delivering excellent customer experiences and working as part of a...
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Customer Service Specialist
6 days ago
Walsall, Walsall, United Kingdom Sunbelt Rentals Careers Full timeAbout The RoleA career-defining opportunity has arisen for a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. Based in one of our customer offices, you will be responsible for delivering exceptional service to our regional customers, leveraging your product knowledge and expertise to maximise upselling...
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Client Support Specialist
2 months ago
Walsall, Walsall, United Kingdom beBee Professionals Full time £22,000 - £28,000We are looking for a highly motivated Client Support Specialist to join our team. Key responsibilities include:Providing exceptional customer service and support.Resolving customer issues and escalating when necessary.Working closely with other departments to ensure customer satisfaction.Requirements:Previous experience in a customer-facing role is...
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Dementia Support Associate
7 days ago
Walsall, Walsall, United Kingdom This is an IT support group Full timeAbout the RoleWe are looking for a talented Postdoctoral Research Associate to join our team in the Centre for Applied and Inclusive Health Research at the University of Wolverhampton. This part-time role offers an excellent opportunity to work on a significant project evaluating collaborative approaches for dementia support in ethnic minority...
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Perimeter Security Specialist
2 weeks ago
Walsall, Walsall, United Kingdom ABM Full timeJob OverviewABM is one of the world's largest providers of integrated facility services, striving for a cleaner, healthier, and more sustainable world. As a Perimeter Security Specialist, you will play a crucial role in enhancing the security and customer experience at our shopping centre.
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Customs Clearance Specialist
2 weeks ago
Walsall, Walsall, United Kingdom Green & Wolvin Recruitment Full timeWe are seeking a skilled Customs Clearance Specialist to join our team at Green & Wolvin Recruitment. The successful candidate will have extensive experience in customs compliance within the freight forwarding industry.Key Responsibilities:Inputting road, air, and sea freight clearances into CDS/CHIEF using various software.Preparing documentation for...
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Customer Service Representative
2 weeks ago
Walsall, Walsall, United Kingdom RAC Full timeAbout the RoleWe are seeking a talented and customer-focused individual to join our Branded Contact Centre as a Renault Advisor.This exciting opportunity is based on Monday to Friday between 10:30am to 6pm.As a Renault Advisor, you will be responsible for case managing customer queries to full completion in the Renault Contact Centre.You will deliver...
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Education Support Specialist
7 days ago
Walsall, Walsall, United Kingdom Nova Training Full timeWe are seeking a highly skilled Education Support Specialist to join our team at Nova Training. As an Education Support Specialist, you will play a key role in delivering high-quality education to our students, focusing on Functional Skills English and Customer Service up to Level 2.Key Responsibilities:Deliver engaging and effective lessons in Functional...
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Cleanliness and Customer Service Specialist
3 weeks ago
Walsall, Walsall, United Kingdom Rank Group Full timeRole OverviewGrosvenor Casinos Limited is seeking a skilled Cleanliness and Customer Service Specialist to join our team. As a key member of the cleaning team, you will be responsible for ensuring the highest standards of cleanliness and presentation throughout the casino.The ideal candidate will have a strong understanding of customer service principles and...
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Operational Support Specialist
2 months ago
Walsall, Walsall, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Walsall is seeking an Operational Support Specialist to join our fast-paced environment. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to achieve goals.Key Requirements:High school diploma or equivalent.Experience in customer service or retail is...
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Low Carbon Heating Specialist
2 weeks ago
Walsall, Walsall, United Kingdom Octopus Energy Full timeAt Octopus Energy, we're committed to driving the global renewable energy revolution. We're looking for skilled Plumbing and Heating Engineers to join our team as Low Carbon Heating Specialists. As a specialist in low carbon technology installations, you'll work closely with our Low Carbon Heating Support Engineer to install Air Source Heat Pumps in...
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Optometrist Support Specialist
3 days ago
Walsall, Walsall, United Kingdom Specsavers Full timeJob OverviewAs an Optometrist Support Specialist at Specsavers, you will play a crucial role in ensuring that every customer receives exceptional patient care. Based in Walsall, this full-time opportunity offers a competitive salary of around £30,000-£40,000 depending on experience.About the RoleKey responsibilities include providing outstanding levels of...
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Waste Collection and Sales Specialist
1 month ago
Walsall, Walsall, United Kingdom Michael Page (UK) Full timeWe are looking for a Waste Collection and Sales Specialist to make outbound calls to existing customers, maintain customer accounts, build strong relationships, and interact with telesales and field sales teams. Key tasks include booking waste collections, upselling products, onboarding new customers, and responding to customer inquiries in a timely and...